Senior Backup & Storage Engineer - Level 3

Location: Jacksonville, FL Introduction We are seeking experienced professionals to provide expert-level support and leadership in enterprise backup and recovery operations. This role is crucial in ensuring seamless global operations as we transition from outsourced services to an internal model. Required Skills & Qualifications 7 years of hands-on experience in enterprise backup/storage engineering Advanced knowledge of backup solutions, SAN/NAS, and storage architecture Strong background in Unix/Linux and Windows troubleshooting Experience with global IT operations and 24/7 enterprise environments Familiarity with ITIL frameworks, project migrations, and contract-to-hire transitions Preferred Skills & Qualifications Experience mentoring and guiding junior engineers Knowledge of insourcing transition projects, including documentation and knowledge transfer Experience supporting global backup strategy across multiple regions Day-to-Day Responsibilities Lead troubleshooting for complex backup/storage failures impacting global operations Provide deep technical expertise in backup infrastructure and related technologies Collaborate with Unix/Linux, Windows, and network teams to resolve multi-layered incidents Contribute to the insourcing transition project, including documentation and contingency planning Mentor and guide Level 1 and Level 2 engineers to strengthen the team's capabilities Support global backup strategy across U.S., Canada, EMEA, LATAM, and APAC regions Company Benefits & Culture Inclusive and diverse work environment Opportunities for professional growth and development Collaborative and supportive team culture For immediate consideration please click APPLY to begin the screening process.

Created: 2026-03-04