Personal Lines Account Manager

Job DescriptionPersonal Lines Account Manager Job Summary Seeking a dedicated and experienced Personal Lines Account Manager to join a team at an independent insurance agency. In this role, you will be responsible for managing and servicing a designated book of business, focusing on personal lines insurance such as home, auto, umbrella, renters, and specialty policies. The ideal candidate will excel in a fast-paced environment, demonstrate exceptional client service skills, and maintain strong relationships with multiple insurance carriers. This is an excellent opportunity for a motivated professional to contribute to account retention and drive organic growth within a dynamic agency setting. Compensation Package Competitive salary commensurate with experience Comprehensive benefits package, including health, dental, and vision insurance Paid time off and holidays Professional development opportunities Responsibilities Manage a personal lines book of business, including home, auto, umbrella, renters, and specialty policies Serve as the primary point of contact for clients, delivering responsive and consultative service Conduct renewal reviews and proactively remarket accounts when necessary Prepare new business and renewal quotes using multiple carrier platforms and comparative rating systems Process endorsements, policy changes, renewals, cancellations, and reinstatements Review policies for accuracy and identify coverage gaps, providing appropriate recommendations Build and maintain strong relationships with carrier underwriters and service representatives Assist producers with cross-selling and account rounding opportunities Document all client communications and activities in the agency management system Support client retention initiatives and contribute to the agency's growth objectives Qualifications/Requirements Active Property & Casualty (P&C) license Minimum of 2 years of experience in personal lines insurance within an agency setting Proven experience working with multiple insurance carriers Strong understanding of coverage forms and underwriting guidelines Proficiency with agency management systems (e.g., Applied, Vertafore, etc.); experience with AMS360 is a plus Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple priorities effectively #LI-TS2

Created: 2026-03-04