Performance Monitoring

Position- Performance Monitoring Duration-Contract Location- Dallas, TX JD • Triages issues based on customer reviews in the Apple/Play Store for the mobile app. • Tracks issues using Apptentive. • Publishes weekly and monthly reports to leadership. • Analyze the Functionality, APIs and provide inputs to respective Squad teams • Assists SRE in finding better root cause analysis (RCA) of any issue, once issues are identified, JIRA tickets are created with detailed information. • Works with QA and Dev teams to reproduce/follow up reported issues. • Creates alerts and dashboards in Quantum Metric and Logstash. • Identifies the percentage of customer impact, overall traffic, and potential impact. • SRE Analyst 10 & Above Years Regards, Pallavi Verma Sr. Technical Recruiter | Syntricate Technologies Inc. Direct : 781-552-4333 | Email : | Web: We're hiring! connect with us on LinkedIn nd visit our Jobs Portal Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. Please notify the sender immediately by email if you have received this email by mistake and delete this e-mail from your system. You have received this email as we have your email address shared by you or from one of our data sources or from our member(s) or subscriber(s) list. If you do not want to receive any further emails or updates, please reply and request to unsubscribe .

Created: 2026-03-04