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Assistant Service Manager

Hiester Automotive Group - Lillington, NC

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Job Description

Hiester Automotive Group is currently seeking a full-time Automotive Assistant Service Manager to join our winning team and help oversee the daily operations of the Service Department. We are a family owned and operated business and provide an excellent work environment. We are looking for highly motivated and goal-oriented individuals. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us! Essential Responsibilities (include but are not limited to): The Assistant Service Manager is responsible for: Customer Relations Service Advisor Training Conduct Service Meetings Dispatch incoming work Multi-point inspection report/training Test drive with customers Monitor technician 3 Cs - complaint, cause, and correction Monitor shop efficiency Assist technicians Monitor shop supply consumption Qualifications: Prior Manager Experience. Dealership experience preferred. Excellent communication and customer service skills Self-motivated, goal-oriented and ability to work in a fast-paced environment Ability to perform a variety of tasks simultaneously Current, Valid Drivers License CDK experience preferred General Motors Experience preferred Employee Benefits: Medical, Dental, Vision insurance coverage available Basic Life Insurance, Voluntary Life Insurance, Accident, and Short-Term Disability coverage available 401k with company match Employee discounts on vehicle purchases, parts and service Opportunities for advancement

Created: 2026-03-04

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