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Service Manager

Worth & CO - Baltimore, MD

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Job Description

Application Instructions Please upload resume to be considered for this position Position Description Pay: From $90,000.00 per year Job description: Join Worth & Company, a leading General and Specialty Contractor since 1983. Our core belief in "standing together strong as an extraordinary team" has made us a respected name across 13 states. We're looking for talented individuals to join our team of over 600 employees, where you'll experience a positive company culture, cutting-edge technology, and a strong focus on safety. With expertise in mechanical (HVAC/Plumbing) construction, design/build projects, and industrial construction, we offer a dynamic and rewarding work environment. At Worth & Company, you'll enjoy competitive salaries, a paid HSA plan, exciting company events, an Employee Stock Ownership Program, and a matching 401k. We are proud to prioritize diversity and inclusion, ensuring that everyone feels valued and appreciated. If you're ready to be part of a team that supports your growth and success, we'd love to hear from you! We are seeking a full-time Service Manager for immediate hire. As a Worth Service Manager, you will provide exceptional service to our sophisticated commercial and industrial customers in the mid-Atlantic region. The ideal candidate will possess strong technical knowledge and have experience working in the commercial HVAC industry. Responsibilities: Monitor daily operations of the unit Act as intermediary between customers and technicians by speaking with customers to understand the work required and with technicians to explain the work and dispatch them to the job site. Visit technicians at job sites to see how things are going Check with customers to assure they are satisfied with the work. Review service ticket and get it ready for billing. Resolve billing and other issues. Diagnose, troubleshoot and mentor your team in various commercial & industrial HVAC equipment. Manage routine maintenance on various commercial & industrial HVAC equipment. Order job materials. Coordinate with the administrative staff for daily activities. Perform special or complicated service activities, including periodic on-call duties, as required Benefits: ESOP Health, Dental, and Vision Insurance Employer Paid Short- and Long-Term Disability Employer Paid Life Insurance Policy up to $50,000 401(k) Matching Program Referral Bonus Program Paid Time Off & Holidays Position Requirements Education/Certifications:Completion of HVACR Technology Program or Equivalent Experience EPA Universal Certification Requirements:8-10 years of commercial HVAC service & repair experience Must pass pre-employment background check and drug screen Team player with a jump-in-the-ditch mentality Strong attention to detail with a commitment to doing things right the first time er Equal Opportunity Employer Worth & Company, Inc. is an Equal Opportunity Employer and values diversity at all levels. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic as mandated by law.

Created: 2026-03-04

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