RN Care Manager - Behavioral Health

Welcome to Cherry Health - video about Cherry Health RN Behavioral Health Care Manager is responsible for comprehensively developing, implementing, monitoring, and evaluating patient-centered care plans for a targeted patient population. As part of an expanded health care role, the Behavioral Health Care Manager facilitates collaborative care and coordination across healthcare providers and systems, as well as community and social supports to ensure the delivery of quality, efficient, and cost-effective health care services. This position utilizes therapeutic communication and psychoeducation to support patients and their psychiatry care team to achieve treatment and recovery goals. This is a full time, benefit eligible position typically working Monday - Friday 8a-5p onsite at our Heart of the City Health Center. Responsibilities: Identify targeted high-risk population per provider referral, risk stratification, and patient lists. This includes patients with repeated social and /or behavioral health crises. Assess over time the behavioral health care, educational, and psychosocial needs of the patient/family utilizing standardized assessment tools such as depression screening, functionality, and suicide risk assessments. Collaborate with primary care providers, patients, and members of the health care team, including continuum of care settings and community to develop a comprehensive individualized plan of care and targeted interventions. Continually monitor patient/family response to plan of care and revise the care plan as indicated. Provide psychoeducation and motivational interviewing with a focus on empowering the patient/family to build capacity for self-care. Implement systems of care that facilitate close monitoring of high-risk patients to prevent and /or intervene early during acute exacerbations. Facilitate interventions, safety planning, and/or referrals for patients who are in crisis situations. Serve as liaison to psychiatric hospitals, crisis stabilization, community mental health, and specialty pharmacies. Provide follow-up with patient/family when patient transitions from one setting to another. Complete and maintain required documentation of timely post-hospital follow-up, medication reconciliation and patient education, care coordination, and other nursing interventions as indicated. Collaborate with Cherry Health's leadership to continuously evaluate process, identify problems and propose/develop process improvement strategies to enhance behavioral health care management and psychiatric services. Understand and adhere to Cherry Health's compliance standards as they appear in Cherry Health's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy. Keep abreast of all pertinent federal, state and Cherry Health regulations, laws, and policies as they presently exist and as they change or are modified. Other duties as assigned. Qualifications: Education: Degree as RN either Associates or Bachelors. Licensure with the State Of Michigan as a Registered Nurse required. Completion of self-management support training preferred. Experience: Three years of nursing experience with mental health and/or substance abuse disorders preferred or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above. Skills / Knowledge / Abilities: Basic Life Support/CPR certification as required by license and certification. Strong communication and interpersonal skills. Ability to work independently while maintaining self-direction. Working knowledge of computers and their applications preferred. Ability to work efficiently under tight deadlines and high-volume conditions. Key Values: Customer Service Collaboration Integrity Respect Professionalism Learning Physical Requirements: Possible exposure to patients with illnesses and infections. Frequent telephone and computer use, requiring manual dexterity for writing and computer operation. Ability to sit, stand, or walk for extended periods. Vision requirements may include close vision, distance vision, and the ability to adjust focus. May require bending, squatting, kneeling, and lifting up to 50 pounds. Use of Personal Protective Equipment (PPE) as required. Client Population Served: The RN Behavioral Health Care Manager may serve all patient populations with a focus on providing integrated care for those experiencing mental health and/or substance use disorders. Who we are: Cherry Health, Michigan's largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual's insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more. Our Mission: Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved. Our Vision: Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being. Our Values: Collaboration - Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals. Customer Service - Serve internal and external customers in a welcoming manner with compassionate care. Innovation - Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning. Integrity - Uphold the highest ethical standards by being honest and trustworthy. Professionalism - Create a positive work environment where we care accountable for our decision, our action and the results. Benefits: Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below! Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles Medical, Dental and Vision Insurance for you and your family Generous Paid Time Off benefit - 4 weeks per year for full time Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays! 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% MET and MESP 529 Savings Plans Pet Insurance! Employee Assistance Program Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.

Created: 2026-03-04