Office Manager

Job Full Description The Office Manager ensures efficient administrative operations, with a focus on accurate records and optimal customer support. Key Responsibilities Maintain and update physical and digital customer, cemetery, financial, and employee records Schedule and coordinate appointments and interments Reception, prioritizing respectful, empathetic service with discretion Process Accounts Payable, Accounts Receivable, and Payroll with accuracy and efficiency Prepare and present Balance Sheet and Profit and Loss statement quarterly to management staff and Board of Trustees Communicate and execute necessary journal entries with CPA Manage business communication, announcements, and email correspondence Provide detailed information to customers regarding service options, rules and policies, and associated fees. Assist with budget planning, maintain the general ledger, and support external audits Recruitment support and new hire onboarding Procurement of operational supplies Prepare weekly deposits, reconcile accounts Cremains release compliance and execution Other duties as assigned Report to Superintendent, Assistant Superintendent and the Board of Trustees Required Qualifications High school diploma or GED is required, with additional education in accounting and/or business administration preferred. 1-3 years of experience in an administrative or customer service role Filing, scheduling, and basic bookkeeping experience a must Proficiency with word processing, spreadsheet, scheduling, accounting, database and email software platforms - Experience with the following programs would be preferred - Online Intuit Quick Books, Microsoft Suite, Access Notary Public preferred Information analysis skills Strong organization, time-management, interpersonal and communication skills Attention to detail and accuracy Ability to work in a team environment Valid driver's license Utica-Rome, NY 2747 118 Columbia Street Suite 103 Utica, NY 13502

Created: 2026-03-04