Safety Specialist Homeless Shelter

Status: Full-Time, Non-Exempt | Pay Rate: $21.50/HourSchedules Available:- Morning 1: Thursday - Sunday 7 am - 3 pm; Off: Monday - Wednesday- Morning 2: Sunday - Wednesday 7 am - 3 pm; Off: Thursday - Saturday- Swing: Monday & Tuesday 7 am - 3pm, Friday & Saturday 3 pm - 11 pm; Off: Wednesday, Thursday, and Sunday- Night 3: Sunday - Monday, Thursday - Friday 3 pm - 11 pm; Off: Tuesday, Thursday, and SaturdayJob Summary: The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. The ability to demonstrate personal integrity is a must.Essential Duties and Responsibilities:Shelter SupportGoal: Ensure a safe and client focused environment for guests to quickly end their homelessness. Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of servicesEncourage and discuss progress toward housing with shelter guestsAssist with shelter setup and maintenanceAssist with general cleanliness and safety of facility including emptying trash cans and clean-upAssist with receiving and verifying orders from vendors, completing tally sheetsAssist in the organization of supplies and facilities needsMaintain a safe and functional shelter facility by providing traffic control and gate servicePerform basic searches of persons or their propertyDemonstrate responsibility during perimeter checks and fire watch dutiesProvide client engagement support to drivers during shuttle service ride-along AdministrationGoal: Oversee administrative duties that support program services Assist with keeping detailed daily summary sheetsAssist with record keeping and reportingAssist with keeping perimeter check logs and fire watch duties Miscellaneous Assist with guest services and program activities if necessarycomplete ad hoc projects as appointed by Supervisor --Requirements:Education and Experience Possess a high level of patience, tolerance and understanding for individuals who present for services with urgent multiple case management and health needsAbility to perform crisis intervention as neededAbility to complete job duties that are guest-focused, trauma-informed, and housing-focused.The ability to direct and professionally control crowds while preserving their right to personal dignityAbility to work in synch with licensed 3rd-party security officer team General Reliable transportation requiredA flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department's needsDetail-oriented and computer proficient in Microsoft Word and Excel requiredSelf-motivated, the ability to manage a high volume of emails, work independently and with a group, dependability, responsibilityThe ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skillsMulti-task and work in a fast-paced environmentNavigate urgent matters while upholding a degree of flexibilityWork effectively with a diverse populationRapid prioritizationSpeak effectively before landlords and/or small groupsKnowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve Physical Requirements Ability to lift, bend, push, and pull up to 50 poundsAnswer and respond to phone queriesProlonged periods of walking around facility and perimeter Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.E-Verify Participation Poster: English & Spanish (E-Verify Right to Work Poster: English & Spanish (Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.

Created: 2026-03-04