Agent Licensing Manager

Additional Detail Agent Licensing Manager Anticipated Salary Range: $101,500-$110,000 Salary Commensurate with Qualifications and Experience The State Corporation Commission (SCC) seeks an experienced leader to manage the Agent Licensing team in the Agent Regulation Division of the Bureau of Insurance (BOI). The Agent Regulation Division ensures that insurance professionals soliciting, negotiating, and selling insurance are properly qualified and comply with all statutory and regulatory requirements, as well as acceptable standards of conduct. The Agent Licensing Manager supervises systems and operations for agent licensing and continuing education for over 350,000 insurance agents and agencies. This includes the licensing, registration, and renewal of insurance producers, insurance consultants, public adjusters, Pharmacy Benefit Managers (PBMs), and Navigators. The team operates in a high-volume call center environment, managing approximately 30,000 calls and 20,000 emails annually. The Agent Licensing Manager position offers a hybrid work schedule, as well as opportunities to attend job-related training and obtain related certifications and designations. Essential Duties and Responsibilities Provide daily people management, operational oversight, coordination, and guidance for the Agent Licensing team of approximately 10 staff Direct two Lead Insurance Specialists to supervise two teams of licensing specialists Develop staff, identify key talent to fill critical roles, facilitate knowledge transfer, and conduct performance appraisals Serve as a subject matter expert in producer licensing and continuing education Serve as a liaison with vendors for developing, testing, and implementation of system enhancements resulting from legislative or regulatory changes Participate in the development of policies, procedures, and guidelines to facilitate process improvement Recommend solutions for system data problems Work with national regulatory bodies including the National Association of Insurance Commissioners (NAIC), National Insurance Producer Registry (NIPR), Vertafore (Sircon), State Insurance Regulators Consortium (SIRC), and Securities Insurance Licensing Association (SILA) to implement industry uniformity and reciprocity for producer licensing Prepare monthly reports to senior management Serve as a liaison with the Virginia Insurance Continuing Education Board (CE Board) and serve on NAIC working groups and participate in NAIC meetings as needed Attend the annual NAIC Insurance Summit, the annual SILA National Education Conference, and CE Board meetings Perform related work as required Please Note: SCC only accepts applications received through its career center site. Applications submitted through Virginia Jobs site directly will not be considered. For more information and to apply for this position directly on the SCC Career Center website, click the Additional Detail button on this page. To view all current SCC job openings, visit the SCC Career Center website and click the Search button under Job Search. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Created: 2026-03-04