Google Agentspace SME

Required Qualifications: 8+ years of overall IT experience, with 3-5 years in Conversational AI and Google CCAI platforms. Hands-on experience with Google AgentSpace, Dialogflow CX, and Agent Assist. Strong understanding of NLP, NLU, and AI/ML models used in conversational design. Experience with Google Cloud Platform, APIs, microservices, and cloud integration. Proficiency in Python, Java, or Node.js for bot development and backend integration. Familiarity with IVR platforms, contact center technologies, and omnichannel engagement. Experience with CI/CD pipelines, DevOps practices, and monitoring tools. Excellent communication and stakeholder management skills.

Created: 2026-03-04