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Director, SAP BRIM Consultant

PwC - Detroit, MI

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Job Description

Specialty/Competency: SAP Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 80% At PwC, we are committed to empowering our staff in business application consulting to specialize in providing high-quality consulting services for various business applications. Your role will focus on assisting clients in optimizing their operational efficiency through analyzing their needs, implementing robust software solutions, and offering comprehensive training and support. This ensures seamless integration and utilization of business applications, helping clients achieve their strategic goals. As a key player in SAP Customer at PwC, you will deliver expert consulting services for SAP Customer Relationship Management (CRM) applications. You will be responsible for analyzing client requirements, implementing CRM software solutions, and facilitating ongoing training and support for effective use of SAP CRM applications. Your efforts will enhance customer relationship management processes, boost customer satisfaction, and help clients realize their strategic objectives. Your influential leadership will set the tone and inspire excellence within your teams. You'll be instrumental in driving business growth, shaping client engagements, and mentoring upcoming leaders. Adhering to PwC's reputation for quality, integrity, and inclusion is paramount to our success. You will foster a positive work environment while maximizing client satisfaction and collaborative potential across the PwC Network. Key Responsibilities: Lead with integrity and align with our core values. Innovate by developing new ideas and solutions; promote thought leadership. Employ creative problem-solving that encourages diverse perspectives. Balance strategic vision with detail-oriented planning. Drive change by addressing systemic challenges within organizations. Encourage the integration of technology and its advancement within teams. Identify market gaps and transform opportunities into successes for PwC. Uphold professional and technical standards, including compliance with PwC's code of conduct. Minimum Degree Required: Bachelor's Degree Minimum Experience: 10 years Preferred Skills: Engage with client business and IT teams to align SAP Customer solutions with business objectives. Define project scopes and provide accurate implementation estimates, including time frames and resource needs. Establish metrics for deliverability, performance, and cost efficiencies. Work in partnership with the client's IT organization to craft an effective application-level technology strategy. Exhibit advanced expertise in SAP Customer application solutions with proven success. Lead and implement significant tracks on larger projects or medium-sized consulting engagements. Possess extensive experience in supporting clients with SAP Customer solutions while enhancing business processes. Understand common challenges in sectors such as technology, automotive, consumer and retail, energy, and utilities. Design and execute successful integrations between SAP and non-SAP systems. Build and sustain relationships within the client network, demonstrating compelling value propositions. Guide teams toward fostering trust and encouraging diverse perspectives. Create and manage a knowledge base of service delivery content. Develop and deliver strategic communications targeting industry audiences at all levels. PwC embraces diversity and equality, ensuring all qualified applicants receive equal consideration for employment without discrimination. We evaluate candidates based on skills and experience, upholding a safe and trusted work environment. The salary range for this position is $155,000 - $410,000, with actual compensation depending on individual skills, experience, and location. All hired team members are eligible for annual discretionary bonuses and will receive a comprehensive benefits package, including medical, dental, vision, 401k, paid holidays, vacation, and personal/family sick leave.

Created: 2026-03-04

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