VDI Technical Support Analyst, AVP

You will be join one of the nation's largest custody banks in support of their VDI PMO. This team was created to support a global initiative to roll VDI's out to the entire organization. Our Client,is seeking a Business System Analyst to help with a global VDI (Virtual Desktop Infrastructure) program focused on migrating and on-boarding users. The BSA will work closely with the Project Managers and other Business Analysts to drive collaboration to ensure overall goals are met and work with the end-users and the technical teams to help gather and analyze the users' VDI session requirements. This position will also provide technical guidance/resolve end-users' VDI sessions desktop/application issues and support the application package VDI user testing Qualifications: Minimum 5 years of experience as a Business Analyst or Desktop Support Specialist Excellent verbal and written communication and presentation skills Ability to interact professionally with both business and technical teams Experience with desktop migrations and/or Citrix XenDesktop VDI preferred Required Skills: Team player with professional and positive approach Flexible and can adapt easily to changing/evolving role requirements Creative innovative and able to think outside of the box Strong attention to detail Effective communicator #LI-JW1

Created: 2026-03-04