Collection Specialist

OVERVIEW: Manuel Diaz Law Firm, PC. is looking for an ambitious, dedicated, outgoing, and passionate Bilingual (Spanish) Collection Specialist to join our team. REPORTING RELATIONSHIP: Reports to the Collections Manager. DUTIES AND RESPONSIBILITY: The Collection Specialist will provide a broad spectrum of customer service under the supervision of the Collection Manager. Manuel Diaz Law Firm, P.C.'s mission is to establish a dedicated client relationship by providing the highest quality legal representation and an exceptional client experience. Our values are to treat others as you want to be treated, positive mental attitude, and go above and beyond. Responsibilities Greet clients and guest Accepting payments Establishing promises-to-pay Maintain and conduct contact lists of potential clients for payments Data entry Set up payment plans Perform additional clerical duties as needed. Qualifications & Skills Excellent customer service skills Computer literacy (Microsoft Word, Outlook and Excel; Adobe Acrobat) Proficiency in English and Spanish both verbal and written Prior collection experience (preferred) Excellent secretarial and organizational skills Ability to juggle multiple activities and work under pressure Willingness to support and work in a team and exhibit a can-do attitude HOURLY PAY: Based on applicant's years of relevant experience. Job Type: Full-time Benefits offered: Health insurance. Dental insurance Vision insurance Supplemental insurance Life insurance STD/LTD coverage Paid time off 401 (k) Schedule: Monday to Friday, rotating Saturdays required. Work Location: MDLF San Antonio Office.

Created: 2026-03-04