Complex Director of Human Resources

Millennium Hotels and Resorts is a global hotel company that operates a portfolio of over 140 hotels across various renowned brands. We pride ourselves on offering guests exceptional experiences while maintaining a strong commitment to our employees and fostering a positive workplace culture. Our aim is to be the leading hospitality provider in our markets while maximizing investor returns. We are currently searching for a dedicated and experienced Complex Director of Human Resources. In this pivotal role, you will oversee the human resources function for a designated complex of hotels, including Millennium Hotel Durham, Millennium Hotel Maxwell House Nashville, and the McCormick Scottsdale, with primary onsite presence at Millennium McCormick Scottsdale.Onsite Location: Millennium McCormick Scottsdale Travel Requirement: Up to 10% travel may be required between supported hotels Salary Range: $90,000 - $100,000 (based on experience) You will focus on strategic HR initiatives that enhance employee performance, engagement, and satisfaction, while driving a culture aligned with our Core Values: Passion for Hospitality, Entrepreneurial, Innovative & Progressive, and Solution and Results Oriented. You will work closely with Hotel leadership teams to implement comprehensive HR strategies that support our business objectives and promote organizational growth. Key Responsibilities Develop and execute HR strategies that align with business goals across Millennium Hotel Durham, Millennium Hotel Maxwell House Nashville, and the McCormick Scottsdale. Drive a positive workplace culture through employee engagement initiatives, performance management programs, and leadership development opportunities Drive cultural initiatives, including Service Culture programs, that reinforce our Passion for Hospitality and service excellence standards Oversee recruitment, onboarding, and retention strategies to ensure a high-performing workforce across assigned hotels Partner with Corporate Human Resources Department to roll out incentive programs and ensure successful adoption across hotels Provide guidance and coaching to hotel leadership on employee relations matters, ensuring compliance with company policies and employment laws Lead employee relations investigations and conflict resolution in alignment with company standards and a solution and results-oriented approach Facilitate implementation and optimization of HR technology and systems to improve efficiency and data integrity Monitor and analyze HR metrics to identify trends, risks, and opportunities for improvement Deliver training sessions to leaders and employees on compliance, leadership development, culture, and service standards Ensure consistent implementation of HR policies, procedures, and compliance standards across hotels Support workers' compensation, leave administration, and unemployment processes as needed Maintain employment records for Hotel General Managers and employees in accordance with company standards Act as a role model and champion of Millennium Hotels and Resorts' Core Values and culture Leadership Responsibilities Directly supervise two HR Coordinators; Coach, mentor, and develop HR team members to build strong HR capability across hotels Coach and mentor hotel leaders, providing guidance to strengthen leadership effectiveness and people management capability Drive accountability, performance development, and succession planning within the HR function Requirements Bachelor's degree in Human Resources, Business Administration, or a related field Minimum of 5-7 years of progressive HR experience, with a focus on the hospitality industry or multi-property HR management. Demonstrated success across multiple HR functional areas in fast-paced, service-driven environments Strong knowledge of HR best practices, employment laws, and regulations. Proven leadership skills and the ability to influence and inspire others. Excellent interpersonal and communication skills, with the ability to connect with diverse employee groups. Strategic mindset with strong analytical and problem-solving abilities. Experience in managing employee relations and conflict resolution. Demonstrated success in implementing HR initiatives that drive engagement and performance. Ability to travel to the properties within the complex as needed. Technical Skills Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) HRIS experience preferred (Paycom strongly preferred) Strong organizational, interpersonal, and administrative skills Excellent written and verbal communication skills Benefits Millennium Hotels and Resorts offers a competitive benefits package designed to support the health and wellbeing of our employees. Benefits may include: Medical, Dental, and Vision insurance Company-paid Life and AD&D insurance Short-Term and Long-Term Disability coverage 401(k) retirement plan with company match (if applicable) Paid Time Off and Paid Holidays Hotel room discounts across the global Millennium Hotels & Resorts portfolio Employee Assistance Program (EAP) Benefits eligibility and offerings are subject to plan terms and company policy.

Created: 2026-03-04