Dean of Enrollment Services

Posting Details Position Information Position Title Dean of Enrollment Services Department Enrollment Services (Dept) Primary Location San Marcos Campus Location Details Palomar has multiple campus locations (San Marcos, Escondido, Rancho Bernardo and Fallbrook); training may occur at any of these locations and the work location is subject to change depending on future department needs. Requires travel to other District locations. Full or Part Time Full-Time Category Administrative Hours per week Exempt Position Number of Months 12 month Work Schedule Exempt Position Occasional night and weekend hours may be required due to department needs. Grade 75 Salary/Wage $13,661.86 [step 1] - $16,643.61 [step 5]. Step placement may be negotiable dependent upon education and experience. Administrators that possess earned doctorates from accredited institutions are awarded an annual stipend of $1,842.81. Salary/Wage Frequency Monthly Benefits In addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package. Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buy up/monthly contribution) Vacation, sick leave and 25 paid holidays $80,000 employee term life/accident insurance policy (additional buy up options available) Employee long-term care insurance Employee Assistance Plan (EAP) - Confidential free counseling, financial, legal, personal and professional development resources for all members of your household Additional buy up options available for other voluntary insurance benefits Enrollment in CalSTRS (California State Teachers Retirement System) The estimated maximum value of this employer-paid benefits package is approximately $31,245.84 annually. Primary Function Responsible for directing, planning, organizing, developing, and evaluating the College's Enrollment Services Department, which includes the following functional areas: admissions, registration, enrollment accounting and reporting, evaluations, student records, student recruitment, placement, and international education. Minimum Qualifications To be eligible for this position, you must meet and provide evidence of the following minimum qualifications: Experience: One year of formal training, internship, or leadership experience reasonably related to the administrative assignment. Note: For work experience, a "year" is defined as equivalent to 40 hours per week for 12 months. ANDEducation: A Master's degree from an accredited college or university is required. Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credentials evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at or the Association of International Credential Evaluators, Inc. (AICE) website at Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement Palomar College serves over 30,000 students from a variety of backgrounds and we are proud to be a Hispanic Serving Institution. Our student body is rich in its diversity. Click here to see a quick overview of our student demographics on our recent Student Fact Sheet. Palomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA). We are dedicated to empowering students to succeed and are guided by our core values; some of which are the following: Access - We make education possible for everyone. Diversity, Equity, and Inclusion - We recognize and respect diversity, seek to foster a culture of inclusion and belonging, and strive to address inequities. All positions require cultural competency which includes the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, sex, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff. Preferred Qualifications Administrative experience in student services, specifically in higher education. Licenses and/or Certificates Possession of an appropriate valid California Driver's License. Supervision Received and ExercisedSupervision Received From: Assistant Superintendent/Vice President, Student Services Supervision Given: Assigned administrative, faculty, supervisory, classified, hourly, and volunteer staff Duties and Responsibilities Essential responsibilities and duties may include, but are not limited to, the following: Performs full supervisory activities in accordance with relevant District policies, procedures, and applicable employee contracts/handbooks, which include selecting and training new employees; planning, assigning, scheduling, and evaluating completed work; approving overtime/compensatory time; preparing and signing employee performance evaluations; recommending reclassifications; responding to grievances and taking appropriate disciplinary action; and performing related supervisory activities. Directs assigned services and programs as required by the Assistant Superintendent/Vice President, Student Services; plans, organizes, implements, and administers the Enrollment Services Department through subordinate managers and supervisors. Plans, organizes, directs and controls the District's Enrollment Services functions; provides managerial direction including planning, goal setting, implementation, coordination, evaluation and accountability for admissions, placement, registration, records management and the awarding of degrees and certificates. Plans, organizes, directs, and oversees the activities, services, and operations of records and evaluations; and international education; allocates personnel and resources to optimize departmental efficiency and effectiveness; plans and directs District-wide registration activities at all District educational sites. Coordinates and integrates functional responsibilities with other District departments to achieve efficient, effective, and customer-responsive performance; works cooperatively with faculty, administrators, and supervisors to coordinate programs and services within Enrollment Services to meet student needs. Serves as the District's chief investigator in reviewing and responding to student grievances related to Enrollment Services. Exercises leadership in the development of the Enrollment Services budget and management of financial resources consistent with District policy and sound financial management principles; allocates and reallocates scarce resources among competing requests for funds; evaluates, approves, and processes department expenditure requests. Consults with the Information Services Department and participates in the development and enhancement of specialized automated systems; maintains current knowledge in the latest technology related to functional areas, including hardware and software capabilities; participates in long-range technology planning decisions; maintains relationships with Information Services staff regarding technology planning. Oversees the development, implementation, maintenance, and evaluation of web-based student and faculty applications and services; interprets academic policies and anticipates legal ramifications of District-wide online applications, including, but not limited to, security, privacy, and identity theft; evaluates and directs the implementation course management systems, including user interface; oversees the implementation of a client relationship management (CRM) platform. Develops, maintains, evaluates, and revises enrollment accounting procedures; develops and prepares appropriate enrollment data and attendance reports as required or requested by state and federal agencies. Prepares and presents periodic enrollment projections to the Superintendent/President, the President's executive cabinet, District planning councils, and other interested parties; prepares and presents enrollment and student data as requested to the District's Governing Board. Participates in the reporting of management information systems (MIS) data to the California Community Colleges Chancellor's Office; assumes administrative responsibility over the data; investigates, troubleshoots, and resolves data issues. Prepares the annual academic calendar for the District's Calendar Committee; presents proposed calendar for strategic planning and Governing Board approval. Provides technical expertise and information regarding Enrollment Services to faculty, administrators, and students; advises academic personnel regarding issues related to course offerings, course numbering, and scheduling. Establishes and maintains ongoing communications with other community colleges, four-year colleges and universities, and professional organizations to coordinate policies and procedures on admissions, registration, and transfer of students. Oversees the dissemination of general information on admissions and registration to the community; advises students directly regarding academic policy matters as appropriate; serves as the final administrative decision-maker regarding appeals on residency, grade, probation, petitions for fee/waivers or refunds, and other issues as provided in District policies and procedures. Plans and coordinates research projects related to areas of responsibility; directs, oversees, and participates in the preparation of a variety of complex statistical and narrative reports related to assigned functional areas. Completes the CCFS 320 Apportionment Attendance Report and supplemental reports; prepares annual audits relative to Enrollment Services. Directs and participates in strategic and long-range instructional and student services planning, which involves the development of program analyses and multi-year instructional and student services plans, including fiscal planning and staffing requests; directs, organizes, implements, and oversees long- and short-range programs and activities designed to develop specific programs and support the District's Strategic Plan. Determines and fulfills needs for other college sites and centers regarding Enrollment Services programs and services; provides for proper staffing of Enrollment Services-related classes; administers and evaluates courses and assigned staff with the department chair and directors. Develops, evaluates, and recommends instructional and student services policies in support of program and service implementation. Marginal Functions: Participates in/on a variety of committees, task forces, boards, meetings, and/or other related groups in order to receive and/or convey information. Participates in shared governance through service on planning and/or operations committees and task forces. Acts as administrator in charge in the absence of other Student Services Deans and/or the Assistant Superintendent/Vice President of Student Services, assuming leadership responsibilities to ensure continuity of operations and student service delivery. Performs related duties and responsibilities as required. Knowledge, Skills, AbilitiesKnowledge of: Managerial and leadership principles and practices. Policies, procedures, functions, and organization of assigned areas of responsibility. Technical aspects of assigned areas of responsibility. Advanced technology in functional areas. Budgeting principles and practices. Policies and objectives of assigned programs and activities. Basic statistical and financial analysis and research procedures. Public relations principles, including the use of tact, patience, and courtesy. Community college organization, operations, policies, and objectives. Applicable federal, state and local codes, laws and regulations. Modern office procedures, methods, and equipment including automated computer information systems concepts, operations, capabilities, and applications. Proper English usage, spelling, grammar, and punctuation. Skill in: Supervising, training and directing the work of others. Providing leadership, support, and assistance to other departments. Utilizing a computer and related software applications. Analyzing and troubleshooting difficult situations accurately and adopting effective courses of action. Establishing and maintaining effective working relationships with those contacted in the course of work. Developing, analyzing, and maintaining a departmental budget. Interpreting complex data and information. Reading, interpreting, applying, and explaining rules, regulations, policies, and procedures. Communicating clearly and concisely, both orally and in writing. Maintaining sensitivity to and understanding of the diverse academic, socioeconomic, age, cultural, physical or mental disability, medical condition, gender, gender expression, gender identity, sex, sexual orientation, nationality, race, and ethnic backgrounds of community college students, faculty, and staff. Mediating difficult and/or hostile situations. Effectively responding to all situations/incidents using sound judgment and decision-making skills. Directing, organizing, coordinating, and implementing a variety of programs, events, and activities in assigned areas of responsibility. Investigating and resolving grievances. Planning, coordinating, organizing, and directing enrollment services programs at the community college level. Directing admissions, registration, matriculation, and records management functions. Developing, implementing, evaluating, and revising procedures and guidelines related to assigned function. Coordinating student financial services and cashier's office. Working independently with little direction. Preparing reports by compiling and organizing data from a variety of sources. Maintaining accurate and complete records. Maintaining confidentiality and exercising discretion. Working ConditionsEnvironmental Conditions: Office environment; exposure to computer screens, noise, and electrical energy; extensive contact with faculty, staff, and students. Physical Conditions: Essential and marginal functions require mental and physical fitness to perform necessary job functions with or without accommodation. Position requires travel to District and other locations. Terms of Employment The person selected for hire will be required to complete the following pre-employment requirements: live scan/fingerprinting, official transcript(s), and TB risk assessment. Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see applicable job posting section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the following Administrative Procedures and Board Policies: AP 7120, AP 7125, AP 7126, AP 7127, AP 7330, BP 7330, AP 7336, AP 7337, and BP 7335. This is a full-time, 12 months per year educational administrator position. Posting Detail Information Open Date 03/02/2026 Close Date 04/13/2026 Open Until Filled No Posting Number P1038P Additional Application Information The hiring committee will decide if interviews will be conducted in person at the College or via Zoom. Travel expenses for first-level interviews are not reimbursed by the College. Second-level travel reimbursement is only available for eligible candidates. HR will notify those who are eligible when second-level interviews are scheduled.

Created: 2026-03-04