ServiceNow ITSM Senior Developer

Role : ServiceNow ITSM Senior Developer Location : Cincinnati, OH / San Francisco, CA/ Dallas TX FTE ONLY Job Description Must Have Technical/Functional Skills Technical Competency • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent • Ability to configure ServiceNow ITSM applications in alignment with approved design plans • Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing • Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS • Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively • Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability • Must be ServiceNow Certified Systems Administrator • Should possess knowledge in Agile/Scrum methodology • Basic knowledge with ITIL/industry standards • Knowledge of software development lifecycle (SDLC) • Behavioral competency • Effective communication skills with both non-technical and technical audiences (verbal and written) • Excellent Interpersonal skills to work with the project team members collaboratevily • Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Created: 2026-03-04