HTM Field Service Tech III

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY Working under the direct supervision of Healthcare Technology Management leadership the HTM Field Service Tech III follows designated program outlined for the acceptance, maintenance, safety, performance verification, and efficiency of biomedical equipment used for patient care with supervision and guidance from experienced team members. Performs a variety of routine tasks associated with the maintenance of medical devices, referencing industry and institutional policies, procedures, and standards within our UH Hospitals and Clinics. Works under supervision of designated team lead and/or Supervisor. ESSENTIAL FUNCTIONS Job Duties The HTM Field Service Technician III performs job duties at various hospital based and ambulatory clinic sites, traveling between locations to respond to service requests and perform maintenance tasks. Installs, repairs, and maintains all clinical biomedical equipment and instrumentation used for the diagnosis, monitoring, treatment, or care of patients. Follows designated program outlined for the acceptance, maintenance, safety, performance verification, and efficiency of biomedical equipment used for patient care. Analyzes electronic equipment for cause of failure, isolates, tests, and replaces defective parts. Utilizes computer and networking knowledge and applies that knowledge in interfacing medical systems when necessary. Designs and constructs cables, adapters, and other interfacing equipment while ensuring operational safety and compliance. Uses a broad spectrum of hand tools and electronic, and computerized test equipment. Maintains required records and reports relative to regulatory compliance of biomedical equipment. Makes sensitivity, selectivity, and accuracy measurements. Makes necessary operational adjustments to electronic equipment. Is perceived as the subject matter expert medical device error diagnosis, maintenance, and repair. Subject matter expert in performing maintenance and diagnosing multiple different issues across multiple different clinical equipment asset classes. Prioritizes service calls and unscheduled maintenance or repairs while ensuring responses are within acceptable guidelines and time limits as required by the user department/unit. Assists with the design and construction of cables, adapters, and other interfacing equipment. Assumes share of call responsibilities. Will assist and participate when contacted by on-call technicians to gain experience on assuming on-call duties. Will assume call within one and half years of employment. Maintains professional growth and technical expertise and knowledge through seminars, conferences, and other educational forums. Acts as Lead Biomedical Technician by assisting new employees with more complex or difficult tasks. Demonstrates commitment to organizational Values of Excellence, Compassion, Teamwork, and Innovation. Attends required meetings. Performs other duties as assigned. QUALIFICATIONS Education and Experience Required Education Associate's Degree in Equipment Technology, Clinical or Electrical Engineering, or similar field, OR Applicable Military Training and experience Experience 5 years of Healthcare Environment experience An equivalent combination of education and/or directly related experience may be substituted in lieu of stated requirements Licenses and Certifications (DRIVERS) DRIVERS LICENSE Upon Hire Preferred Licenses and Certifications (CBET) CER BIOMEDICAL ENGINEERNG TECH Upon Hire Knowledge, Skills and Abilities Able to work with others in a fast-paced, team environment and to interact effectively with all employees. Strong analytical and PC skills. Excellent judgment, professionalism, leadership, and customer service skills. Must be able to read, write, and speak English. Superior interpersonal and leadership skills; proven ability to develop and motivate employees to meet and exceed performance standards. PACT STATEMENT The following is the acronym, "PACT", and is fundamental to all non-clinical positions at UT Southwestern Medical Center: P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems. A-Ability, Attitude and Accountability: Employees exhibit ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner. C-Communication, Contribution, and Collaboration: Who are our Customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals. T-Teamwork: Employees work to contribute to the department's success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other. Salary Salary Negotiable Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Created: 2026-03-04