Specialty Clinic Receptionist

Join Our Team: Position Title: Specialty Clinic Receptionist Location: Crittenden Community Hospital, Marion, KY Department: Specialty Clinic Employment Type: Full-time JOB SUMMARY: Organizes and completes all clerical duties in the clinic. These duties include: answering telephones; correspondence, memorandums; chart prep/ filing; scheduling appointments and registering patients, taking provider orders off chart and getting those to Central Scheduling to pre-cert and schedule with patient. Must have tact concerning the handling of people and be accurate in all duties performed. Must maintain professional integrity and confidentiality at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Types correspondence. 2. Sorts, files copies of transcribed reports, retriever medical record charts, and perform other clerical duties as required. 3. Answers telephone and routes calls promptly, takes messages as appropriate. 4. Schedules appointments 5. Registers patients. 6. Enters patient information into the billing system with correct insurance. 7. Take orders off of chart and get those to Central Scheduling to precert and schedule with patients promptly. 8. Promotes and participates in performance improvement activities. 9. Performs other related duties as assigned. 10. Supports the corporate mission: to provide quality, cost-effective healthcare in a positive and productive work environment. 11. Adheres to the corporate values: respect, quality service, teamwork, simplicity, and creativity. 12. Must attend all mandatory meetings. 13. Complies with all applicable state and federal laws and conducts job activities in an ethical manner as outlined in Crittenden Community Hospital's policies and procedures and in accordance with the standards and practices stipulated in the Corp. Compliance Plan. 14. Verifies insurance and takes copays at time of service 15. Requests medical records from other providers as requested from other providers 16. Take and Documents Vitals on patients 17. Assist physician in room when the need arises. ADDITIONAL RESPONSIBILITIES: 1. Checks supplies and lets supervisor know what needs to be ordered for the clinic. 2. Perform light housekeeping duties. QUALIFICATIONS: 1. Working knowledge of medical terminology. 2. Familiarity with insurance terminology and standard medical insurance practices essential and knowledge of medical necessity. 3. Good typing skills and ability to organize and maintain filing system. 4. Good interpersonal skills to deal effectively with visitors/patients in person or on the telephone. 5. Flexible and adaptable to change. 6. Willingness to learn. EDUCATION, TRAINING OR EXPERIENCE: 1. Associate in business (optional). 2. Computer skills; Microsoft software. 3. High School diploma preferred. PHYSICAL DEMANDS: 1. Lifts boxes & supplies. 2. Sit for long periods of time. 3. Help with lifting, or transferring patients. WORK ENVIRONMENT: Work is typically performed in an adequately lighted and climate-controlled office. EXPOSURE CATEGORY: Category 1 Crittenden Community Hospital is an Equal Employment Opportunity Employer.

Created: 2026-03-04