Network/Telecom Specialist- Tier I

Hello All, I hope you're doing well. Job: NCDIT - Network/Telecom Specialist- Tier I (729881) Location : 3900 Wake Forest Rd Raleigh, NC27609 Client : State of NC Type: W2 Typical Experience: 12-36 months The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLA's. Skills Required: 1. Bachelor's degree or 3 to 5 years in Information Technology or Computer Science 2. Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches. 3. Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco 4. Self-motivated, enthusiastic, and able to handle multiple support cases 5. Strong writing skills to maintain organized documentation 6. Customer-oriented, and capable of providing high levels of client satisfaction 7. Collaborate and work well with others 8. Experience with VOIP technologies is a plus 9. Experience in a NOC environment is preferred. 10. Strong skills in working with clients and communication 11. Knowledge of network cabling, network classification and network topology Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches. Required 3 Years Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco Required 3 Years Strong writing skills to maintain organized documentation Required 3 Years Knowledge of network cabling, network classification and network topology Required 3 Years Experience with VOIP technologies is a plus Highly desired 3 Years Experience in a NOC environment is preferred Highly desired 3 Years

Created: 2026-03-04