Strategy and Technical Business Analyst

The Sr. Strategy and Technical Business Analyst supports transition strategy execution for Amtrak's Managed Network Services future state. Working with Program Management, the Sr. Strategy and Technical Business Analyst will be responsible for drafting Executive-Level briefings, working-level deliverables, and day-to-day operational-level standard operating procedures, OLAs, and process & policy documents to support inhouse and vendor transition initiatives. ESSENTIAL FUNCTIONS: Facilitate the creation of the IT strategies Identify key strategic business objectives and priorities Align IT objectives to the strategy, define IT metrics, and the communication and change management plans Conduct business working sessions to capture required IT services / needs Translate strategies into actionable rolling plans to support business needs Align IT initiatives to strategic map and balanced scorecards Prepare and lead Strategic Review Meetings (SRMs) Team with IT leadership team to identify new IT services Anticipate business demand for new IT services; understand the business strategy's impact on IT and help define the IT services to build / deliver Determine how IT services will be delivered to the customer Determine what channels customers interact with to obtain IT services Work with IT Finance Office to determine IT funding Perform IT strategy refreshes Create transformation roadmaps Gather and analyze industry and external information such as trends, initiatives, and future forecasts to make recommendations on future strategic directions Ensure Amtrak corporate strategy is cascaded appropriately within IT Train and mentor IT population on strategy, methodologies, and process KEY DELIVERABLES: Reports, Strategic Plans, Roadmaps, and Project plans Collecting and synthesizing large amounts of technically complex data from disparate sources Excel spreadsheets, project plans and other analytical deliverables Research documentation Analysis and presentations MINIMUM QUALIFICATIONS: Bachelor's degree in Computer Science, Information Systems, Network Infrastructure, Network Security, or related field with 7+ years of relevant work experience and or equivalent work experience or 10+ years of relevant work experience to satisfy education and experience requirements Proven experience working with senior leadership on defining and delivering on a strategic roadmap Possess a proven track record for being detail-oriented with a demonstrated ability to motivate and follow-through on projects Strong organizational, interpersonal, and written communication skills Significant expertise with IT strategy frameworks and methodologies Requires at least eight years of business or IT strategy PREFERRED QUALIFICATIONS: Bachelor's degree in Computer Science, Information Systems, Business, or related field with 5+ years of relevant work experience Master's degree in a related discipline Experience in the transportation industry Experience working in a highly technical environment Master's degree or equivalent 10+ years of business or IT strategy Experience in developing training, communication, and change management plans COMMUNICATIONS AND INTERPERSONAL SKILLS: Must have excellent oral and written communication skills. Required Skills : Business Analysis,Content Management,Technical Writing Basic Qualification : Additional Skills : Technical Writer,Content Manager,Business Analyst Background Check : No Drug Screen : No

Created: 2026-03-04