Operations Administrator

Greater Philadelphia YMCA Employment Opportunity! The Operations Administrator is expected to support the administrative operations of the Branch including Annual Campaign, Board communication and support, Branch events, and other duties as assigned. In addition, this position also serves as the administrative liaison between the Branch and the Association Office for administrative support relating to staff hiring, clearances, new employee orientation, staff scheduling, time sheet compliance and other duties as assigned. The Operations Administrator ensures Branch processes and procedures comply with GPY policies. Develop positive relationships with staff, members, community agencies, and organizations through excellent communication and customer service. Some rewards for joining our team: Free YMCA membership - access to all branches! Flexible work schedule Sweet discounts on child care and summer camp programs Medical, Dental, Vision, Disability, and Life Insurances Generous Paid Time Off + 7 paid holidays throughout the year Planning for your future? Ask us how we do it at the Y- it's awesome! Supplemental insurance benefits What is needed for this job: Experience/Education? Associate's degree and 1 year of related experience OR equivalent combination of education and experience Strong problem-solving orientation and the ability to work effectively as part of a cross-functional team Data entry skills with a focus on completeness, efficiency & accuracy Excellent customer service background and commitment to creating member experience. Working knowledge of MS Office programs, Avocado, Dayforce and experience entering data into computer systems Strong typing and computer system navigation skills Strong team skills - gets along with others Excellent interpersonal, verbal, written, and organizational skills Strong communication skills including experience in writing, answering phone calls and speaking Ability to prioritize and perform multiple tasks at one time and make quick decisions Ability to work a flexible schedule with advanced notice based on hours of operation, special events and position requirements. Proven experience in financial systems, computer technology, payroll and general business procedures required. Excellent organization, planning, problem solving, and verbal and written communication skills. Possess excellent office skills, proven supervisory skills, ability to multi-task in a high volume, fast-paced environment. The responsibilities we will trust you with: Provide on-going Manager's Training and Support for the Human Resources Information System (HRIS, Dayforce), to include people records, reporting, pay and other approvals, scheduling and timesheets. Provide support with Branch Staff Scheduling Assist in processing of bi-weekly payroll by ensuring accurate and timely review, approval and authorization of timesheets Monitor and help correct timesheet related errors in advance of Payroll Processing related deadlines. Responsible for setting up rooms, agendas and packets for Advisory Board and committee activities. Attend scheduled meetings and prepare minutes. Branch Facility Scheduling Support Conduct branch tours and support the membership team as needed. Build strong relationships with staff, members, volunteers and the community. Represent the YMCA in community meetings and events. Manage the Volunteer process: applications, clearances, tracking. Ensure all incidents are properly recorded and reported. Serve as the Point of Contact for Workman's Compensation incidents. Serve as coordinator for Branch and Staff events (communication, scheduling, supplies, reservations, food orders, marketing etc.) Serve as coordinator for branch employee recognition, Employee of the month, Anniversaries, gift cards, etc. What you can expect: Support from an amazing team Opportunities to learn & grow Being a part of a non-profit organization that works to make the community stronger After reading this, if you're thinking this is great- we want to meet you! Get the ball rolling with our quick, 3-minute online application. The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.

Created: 2026-03-04