Organizational Change Management (OCM) Lead

We are seeking an experienced Organizational Change Management (OCM) Lead to support a Randstad client in Washington, DC. The ideal candidate will be a strategic thinker with a strong background in driving organizational improvements using industry-standard change management frameworks such as Prosci's ADKAR model, Kotter's change principles, and Agile methodologies. This role requires a proactive leader with excellent communication skills who can interact with stakeholders at all levels, including C-suite executives. The OCM Lead will play a critical role in enterprise transformation initiatives, facilitating user adoption, mitigating change resistance, and fostering a culture of continuous improvement. The successful candidate will have proven experience in developing communication strategies, conducting change impact assessments, and implementing onboarding, mentoring, and community-building programs to support organizational goals. Responsibilities: Lead and implement change management strategies using Prosci ADKAR, Kotter, and Agile methodologies. Manage change initiatives within projects developed using Lean Agile and Waterfall approaches. Establish and facilitate an Organizational Change Management (OCM) Community of Practice. Develop and execute communication strategies and plans to support organizational initiatives. Engage and collaborate with stakeholders across all levels, including C-suite executives, to ensure alignment and adoption. Lead enterprise transformation efforts, guiding teams and individuals through change processes. Design and implement new hire onboarding, mentoring, and buddy programs. Conduct change impact assessments, resistance management, and user adoption planning. Develop and administer ADKAR survey assessments to measure readiness and progress. Conduct stakeholder and empathy interviews to identify areas for continuous process improvement. Facilitate webinars, user workshops, Lean Coffee sessions, book clubs, and podcasts to promote change adoption. Leverage advanced proficiency in MS Office Suite (SharePoint, Teams, PowerPoint, Word), including facilitating breakout sessions and interactive polling. Support SAFe PI planning and Agile ceremonies. Utilize collaboration tools such as FigJam, Mural, and MS Teams Whiteboard to drive engagement and participation. Work with JIRA and Confluence to track change management initiatives and documentation. Ensure compliance with change management best practices and contribute to organizational change success. Qualifications: Prosci or Kotter Certification required. SAFe Certification (Coach, RTE) preferred. Strong analytical, critical thinking, and problem-solving skills. Excellent interpersonal, leadership, facilitation, and relationship-building capabilities. Ability to manage multiple projects in a fast-paced environment with competing priorities. Required Skills : Change management Basic Qualification : Additional Skills : Background Check : No Drug Screen : No

Created: 2026-03-04