Part Time Reference Assistant - Youth Services - ...

Salary: $21.60 Hourly Location : Wylie, TX Job Type: PART TIME Job Number: 2026-00005 Department: LIBRARY Opening Date: 02/03/2026 General Summary Why work for the City of Wylie? The reason we exist is to serve our residents and guests. By combining our unique talents to ensure the preservation of the small town feel of our area, we are committed to building and sustaining a safe community where economic development and neighborhood enrichment can flourish while creating an unparalleled experience for all. How we accomplish our mission: Leveraging the diversity of our workforce to continually think and do things differently, the City of Wylie invests in the development of our employees by providing them with a working environment that serves to enhance their personal happiness and elevate their professional goals. The City of Wylie's award winning Smith Public Library is seeking a customer services oriented individual to work as a Reference Assistant in the Adult Services division. This position is Texas Municipal Retirement System (TMRS) eligible. The selected applicant will assist in reference services, shelving, and the planning and implementation of programs. When assigned to Youth Services: Provides stellar customer service at the children's desk and in the teen room. Supports librarians on the youth services team with programming, storytime aides, displays, and promotional materials. Supervision is provided by the department supervisor. Part Time Position 24 hours a week schedule: This position is off the first Saturday of the month. The schedule is as follows: Monday-11:15-8:15 Tuesday-Off Wednesday-10-2 Thursday-4:15-8:15 Friday-Off Saturday-9:15-5:15 Week 1 Saturday Off Monday-11:15-8:15 Tuesday-Off Wednesday-9-6 Thursday-11:15-8:15 Friday-Off Saturday-Off Essential Job FunctionsProvides customer service at a public service desk on a daily basis, in a proactive and friendly manner. Communicates with library users regarding questions for information, and interpreting and explaining library policy and procedures. Provides reader's advisory. Shelves and sorts library materials. Assists with any library service where help is needed such as at computers, gaming systems or anywhere in the library. Assists patrons with locating information in print collections and online electronic resources. Assists in the maintenance of files related to programming. Participates in outreach activities to community organizations, schools, retirement centers, or other groups to promote the use of the library. Provides departmental clerical support using typical office machines. Informs supervisor of all work related activities. Performs as a responsible steward of the public trust and strives for excellence in public service, enhancing the quality of life for all. Acts in a civil, respectful manner at all times to management, co-workers and others. Performs other duties as may be assigned. Minimum Job Requirements Bachelor's Degree. Work history in customer service. Customer service experience in a library preferred. Completion of National Incident Management System (NIMS) training courses as outlined by Emergency Management after hire. Physical Requirements/Work Environment PHYSICAL STRENGTH REQUIRED: Moderate: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. PHYSICAL ACTIVITIES REQUIRED: Balancing Bending Carrying Climbing Crawling Crouching Fine Dexterity Handling Hearing Kneeling Lifting Pushing/Pulling Reaching Sitting Standing Twisting Talking Vision Walking PRIMARY WORK ENVIRONMENT: Indoors SHIFT WORK: Yes CALL-OUT: No The City of Wylie offers an array of great benefits. 01 The supplemental questions are a very important first step in our screening process. Therefore, you are required to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in disqualification for this position. This means you will be ineligible for further consideration in this recruitment process. Please check "yes" to confirm that you have read and understand this statement. Yes No 02 What is your highest level of education? No High School Diploma or equivalent High School Diploma or equivalent Some College Associates Degree Bachelor's Degree Master's Degree or Higher 03 Do you have a valid Driver's License? Yes, I have a valid Driver's License. No, I do not have a valid Driver's License. 04 Are you currently an employee at the City of Wylie?If you are applying for a position within your current department, the Internal Transfer Request IS NOT required. If you are applying for a position within another department, you must submit a completed Internal Transfer Request to Human Resources, prior to submitting your application. Your application will not be forwarded to the hiring manager until you have submitted the completed Internal Transfer Request.(Employee Handbook, Section 23: Transfers, Promotions & Interim Pay: "Current employees must submit an online application or a resume as well as an Internal Transfer Request to Human Resources for consideration.")Please request a link to the Internal Transfer Request form from HR. Yes, I am currently an employee at the City of Wylie No, I am not currently an employee at the City of Wylie 05 Have you ever worked for a city/municipality? Yes No 06 If yes, please list which city, dates of employment and position. If no, please type N/A. 07 Have you worked anywhere else other than the positions listed on your application? Yes No 08 If you have worked anywhere else other than the positions listed on your application, please describe below. 09 I understand that to be considered for this position that I must include a cover letter and resume and have done so. Yes No 10 Please take this opportunity to review your responses to the supplemental questions. Ensure that the qualifications stated above can be cross-referenced with the qualifications in your application. Your application may not be considered for further review if you have failed to show details of where the minimum qualifications are met.By agreeing to the statement below, you are confirming that you understand this statement, have reviewed your responses to the questions for accuracy and verify that your responses accurately describe your current qualifications. I verify that all of my responses to the supplemental questions are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do no support one or more of my responses to the supplemental questions that my application may be disapproved and/or I may be removed from consideration. Required Question

Created: 2026-03-04