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The Country Club of Hudson General Manager/COO

KOPPLIN KUEBLER & WALLACE - Hudson, OH

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Job Description

GENERAL MANAGER/CHIEF OPERATING OFFICER PROFILE: THE COUNTRY CLUB OF HUDSON HUDSON, OHTHE GENERAL MANAGER/CHIEF OPERATING OFFICER OPPORTUNITY AT THE COUNTRY CLUB OF HUDSON The Country Club of Hudson is a member-owned, full-service, family-focused private club in Hudson, Ohio. The club is seeking a positive, energetic, and highly capable professional who has strong leadership experience and a successful track-record of high quality operations management at family centric club operations or high-end establishments in the hospitality industry. The future General Manager/Chief Operating Officer (GM/COO) must demonstrate team-building skills, financial literacy and possess proven best-practice skills in club leadership. Having an intuitive strength in building consensus, setting clear goals and objectives, and executing effectively to these well-defined targets, and doing so with a strong and natural "mentorship" style are required. The ability to positively guide the Board and Committees as well as the staff in a professional, respectful, and diplomatic manner is a clear priority here. Click here to view a brief video about this opportunity. THE COUNTRY CLUB OF HUDSON The Country Club of Hudson sits on rolling former farmland in Hudson, Ohio, roughly 25 miles southeast of Cleveland. It remains one of the most exclusive and sought-after private clubs in Northeast Ohio. In 1965 a small group of prominent Cleveland businessmen assembled 180 acres and set out to build a relaxed, family-oriented, full amenity club that would offer championship golf. The Geoffrey Cornish and Bill Gordon-designed 18-hole course opened for play in June 1967 at 6,722 yards and par 71. In 1991 Arthur Hills lengthened and toughened the layout to 7,045 yards, adding bold bunkering and several new ponds; the course immediately vaulted into statewide top-ten lists and has stayed there thanks to diligent maintenance. Country Club of Hudson members currently enjoy amenities that include four pickleball and two tennis courts, a recently completed state of the art, three bay, all season golf center, resort style pool, large al fresco dining area with adjacent bar and a beautiful clubhouse with an indoor dining area and bar with spectacular views of the golf course. Additionally, members enjoy Men's, Women's and Junior golf programming, a youth swim team, a robust annual social and events calendar, four private dining rooms and multiple event spaces for up to 200 people. THE COUNTRY CLUB OF HUDSON BY THE NUMBERS: 506 Total Members Approximately $6.5M Gross volume Approximately $3.1M Annual dues volume Approximately $2M F&B volume $5,500 Initiation fee 112 Employees in-season; 65 off-season The club is a 501C7 9 Board members, 3 year terms 53 Average age of members THE COUNTRY CLUB OF HUDSON WEB SITE: GENERAL MANAGER/CHIEF OPERATING OFFICER POSITION DESCRIPTION The General Manager/Chief Operating Officer (GM/COO) has responsibility for all day-to-day operations of The Country Club of Hudson (CCH). S/he directs and administers all aspects of the operations, including oversight of amenities, staff, and all programs and activities to ensure outstanding service and member and guest engagement and satisfaction. FOOD AND BEVERAGE Assures excellent food and beverage production and service for all venues. Consistently provides superb dining and other food and beverage experiences for the Club members and guests. Develops and enhances consistent onboarding and training programs for all food service personnel, working as necessary with the managers directly responsible for those operations; has a passion and aptitude for teaching and training. Establishes and consistently enhances quantity and quality operating standards for personnel in areas of responsibility, and consistently evaluates their knowledge, understanding, and execution to these standards. Clearly understands the financial metrics for the successful attainment of goals and objectives in F&B operations and consistently reviews these goals with direct reports to ensure understanding and 'buy-in' from those contributing to their attainment. FINANCIAL MANAGEMENT Must have sound financial management skills including the ability to oversee the preparation and management of annual operating and multi-year capital budgets supporting the strategic and tactical initiatives and expectations that s/he has established with the Board. Is ultimately responsible for ensuring that appropriate safeguards and controls are in place for all of CCH's primary assets (membership, staff, amenities, etc.), whether for physical safety purposes, or the protection and long-term financial success of the Club. STRATEGIC PLANNING In partnership with the Board, the GM/COO will coordinate the development of a multi-year strategic plan/business road map for the current and future success of the Club. Must be able to identify issues, needs, goals, opportunities, and objectives to help ensure the perpetuation and continued viability of the Club. BE A VISIONARY Must be a thought partner for the Board, recognizing the importance of keeping CCH at the forefront of club excellence by having a keen understanding of current and future trends, demographics, and legislative, economic, and social issues. S/he should be decisive and set aggressive goals and objectives to ensure the Club's current and future success while maintaining the brand of CCH. EMPLOYEE RELATIONS Must be a servant leader committed to leading by example, supporting, guiding, and developing the staff, maintaining a highly visible management style and understanding that the staff is a key asset. Recognize, respect, and support the contributions of key managers and staff. Ensure that appropriately skilled and competent departmental managers are in place for all key positions and that each of them does the same in their respective areas of responsibility. Set standards of performance for all departments and hold them accountable for maintaining these standards, most importantly in member service areas. Maintain an environment and overall atmosphere for management/staff that promotes and values appropriate and responsible contributions to CCH's success. Ensure that all staff are focused on positive, professional, supportive relationships amongst themselves and with the membership. MEMBER, BOARD, AND COMMITTEE RELATIONS Ensure that member satisfaction is always the top priority. Provide sincere and visibly engaged leadership and interaction with all facets of the membership and their guests. Be a consistent and positive force behind the creation and continuous enhancement of all aspects of Member Experience at CCH. Must be visible and available to his/her membership. Active participant at Board and Committee meetings, helping to recommend and set policies and strategies to achieve the Club's goals and objectives. COMMUNICATION Will be a primary two-way conduit for information exchange, and must be consistent, positive, and able to engage in this process. S/he must be a true listener who places great importance on personal interactions with all constituencies of CCH. Experience in enhancing communication platforms using contemporary media (website, apps, social media, etc.) is desirable. Is the primary verbal and written communicator of important information to members and staff and recognizes that the ability to convey information in an articulate, well-conceived, and well-written manner is of utmost importance. Believes in the power of proactive communication (i.e., orienting and culture-setting) of members, staff, and guests to ensure the core values of the Club are recognized, upheld, and achieved. CANDIDATE QUALIFICATIONS A minimum of 5-7 years of progressive leadership/management experience having a consistently upward tracking leadership experience in a contemporary business model club or similar hospitality operation known for high service standards. The club prefers a current GM/COO but will consider "rising stars" with the necessary potential, who are currently in exceptional club environments as an Assistant General Manager, Club Manager, or having similar responsibilities. Strong management skills with verifiable strengths in team growth and development, financial performance, diverse recreational amenity management, quality food & beverage programming, exceptional member/guest service programming, strategic planning, renovations, and project management. The ability to consistently define and achieve goals and objectives. Proven and verifiable leadership qualities with demonstrated ability to direct, coordinate, and control all facets of a full-service country club with a $7M operating budget. A network of professionals in a wide range of functional skills and disciplines within the hospitality industry that might benefit CCH. A Team Builder. A person who embodies the persona of ultimate coach, motivator, and builder of leaders, bringing out the best in others by setting clear goals and expectations, providing consistent feedback and support, and treating others with respect and professionalism. A confident, diplomatic, and competent professional who is a take-charge person who recognizes the importance of accountability. A creative problem solver who commands respect through professional interactions and integrity. Possesses strong organizational skills and an obsession with details necessary to achieve high levels of quality, satisfaction, and outstanding member experiences. A charismatic individual with an operating style that is commensurate with the culture and expectations of a friendly, fun, and supportive membership and team of associates. EDUCATIONAL AND CERTIFICATION QUALIFICATIONS A bachelor's degree from a four-year university or college is highly desirable, preferably in Hospitality Management. In lieu of a degree, substantial private club or hospitality experience will be considered. Industry certifications preferred but not required; preferred designations are CCM, CCE, CMC, PGA EMPLOYMENT ELIGIBILITY VERIFICATION In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. SALARY AND BENEFITS Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefit package, along with the typical CMAA benefits. INSTRUCTIONS ON HOW TO APPLY Please upload your resume and cover letter, in that order, using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. Please be sure your image is not present on your resume or cover letter; that should be used in your LinkedIn Profile. Prepare a thoughtful cover letteraddressed to Mr. Bill Sedlacek, President / Search Chairman, The Country Club of Hudson search committee and clearly articulate your alignment with this role and why you want to be considered for this position at this stage of your career, and why CCH and the Greater Cleveland area will be beneficial to you, your family, your career, and the Club if selected. You must apply for this role as soon as possible but no later than Thursday, January 1, 2026. Candidate selections will occur mid-January with first Interviews expected in early February and second interviews a short time later. The new candidate should assume his/her role as soon as reasonable notice is given to a current employer following selection. IMPORTANT: Save your resume and letter in the following manner: "Last Name, First Name Resume" & "Last Name, First Name Cover Letter - The Country Club of Hudson" (These documents should be in Word or PDF format) Note: Once you complete the application process for this search, you are not able to go back in and add additional documents. If you have any questions, please email Holly Weiss: Search Executives: Sam Lindsley Search & Consulting Executive O: (833) KKW-HIRE, ext. 117 M: (216) 509-2250 Medina, OH Thomas B. Wallace III, CCM, CCE, ECM Partner O: (833) KKW-HIRE, ext. 700 M: (412) 670-2021 Cleveland, OH

Created: 2026-03-04

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