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Case Processing Specialist Notional - Cape Canaveral FL

National Guard Employment Network - Cape Canaveral, FL

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Job Description

Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information. Position contingent upon successful contract award. Location TBD Clearance Level T2 - Moderate Risk Public Trust (MRPT) Primary Function The Case Processor provides administrative and case management support for detention facilities. This role ensures accurate and timely processing of detainee records, compliance with federal standards, and coordination with personnel to facilitate hearings, removals, and transfers. Duties and Responsibilities Case Processing & Documentation Prepare, review, and manage detainee case files ensuring completeness and accuracy. Enter and update data in data management systems. Maintain electronic and paper-based records in compliance with privacy and security standards. Docket Management Coordinate hearing schedules and adjudications. Ensure all required documentation for hearings, transfers, and removals is filed and verified. Pre-Removal & Post-Removal Support Verify detainee property, medications, and legal paperwork prior to transfer or removal. Close cases in data manegement system and ensure proper archival of records. Detainee Communication Schedule interviews between detainees personnel, consulates, and legal representatives. Log and track detainee communication sheets (kites), grievances, and escalate urgent issues as appropriate. Compliance & Reporting Generate case status reports and dashboards for management review. Ensure adherence to detention standards, privacy laws, and FOIA/PA requirements. Additional duties as needed and assigned. Additional Qualifications/Responsibilities Preferred Qualifications Detention center experience CPR/First Aid certification Bilingual Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months. Ability to travel Physical Requirements and Work Conditions Ability to work in a secure facility environment. Must complete provided training on case processing and administrative support tasks. Exposure to emotionally challenging situations and high-stress environments. Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

Created: 2026-03-04

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