Products Support Manager - Lottery Specialist 2

Salary: $59,345.00 - $90,211.00 Annually Location : Dauphin County, PA Job Type: Non-Civil Service Permanent Full-time Job Number: N-2026-43236 Department: Department of Revenue Division: RV PA St Ltry Prdts Div Opening Date: 02/25/2026 Closing Date: 3/10/2026 11:59 PM Eastern Job Code: 09976 Position Number: 50703032 Union: Non Union Bargaining Unit: A3 Pay Group: ST07 Bureau / Division Code: 00189150 Bureau / Division: Bureau of Pennsylvania State Lottery, Products Division Worksite Address: 1200 Fulling Mill Road City: Dauphin, Pennsylvania Zip Code: 17057 Contact Name: Jachy Meyers Contact Email: THE POSITION The Products Support Manager provides hands-on coordination and process assistance to the Product Managers. Working under the direction of the Product Managers and Products leadership, this position supports the development workflows by maintaining schedules, coordinating reviews, and ensuring required materials are organized and available. Join our team in continuing to make record-breaking profits that all go to support programs benefiting older and aging residents of Pennsylvania every day! DESCRIPTION OF WORK The Products Support Manager plays a critical role on the Products team at the Pennsylvania Lottery by supporting the behind-the-scenes work that makes every game launch possible. This position supports Product Managers by maintaining accurate documentation, tracking development activity, and ensuring Products information is organized, current, and ready when needed. This position is a great fit for someone who enjoys variety, likes seeing how things come together, and takes pride in keeping complex work running smoothly. The Products Support Manager works across multiple Product categories, supports numerous concurrent game developments, and helps the team successfully bring a large number of games to market each year. The role is detail-oriented, collaborative, and offers exposure to the full Products portfolio. The Products Support Manager works closely with Product Managers and both internal and external teams, bringing clarity, organization, and reliability to the work that turns Products planning into live games. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONSMinimum Experience and Training Requirements: One year as a Lottery Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Two years of professional marketing, advertising, or merchandising experience and a bachelor's degree in marketing, advertising, business administration, data science, economics, or a related field; or Six years of experience managing a retail business, servicing retail sales accounts, or marketing products to retail accounts, which includes advertising, marketing communications, product research, or promotion. Additional Requirements: You must have: Professional experience with the use and functionality of Adobe Creative Cloud applications (e.g. Photoshop and Illustrator). At least two years of professional experience in marketing, advertising, communications, content creation, consumer product research and development, or promotion. Knowledge of the principles and practices of marketing, product promotion, sales, or brand management. Knowledge of the use and functionality of Microsoft Office Suite software. Skill in managing multiple high priorities, projects, and deadlines. The ability to adapt to changing priorities. The ability to interpret and apply policies, rules, and regulations. The ability to communicate effectively in verbally and in writing. The ability to establish and maintain effective working relationships. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Lottery Specialist 1 for one or more years full-time? Yes No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Do you possess two or more years of full-time professional marketing, advertising, or merchandising experience? Yes No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Have you successfully completed a bachelor's degree in marketing, advertising, business administration, data science, economics, or a related field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. Yes No 06 Do you possess six or more years of full-time experience managing a retail business, servicing retail sales accounts, or marketing products to retail accounts, which includes advertising, marketing communications, product research, or promotion? Yes No 07 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 08 Additional Requirement: Do you have professional experience with the use and functionality of Adobe Creative Cloud applications (e.g. Photoshop and Illustrator)? Yes No 09 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 10 Additional Requirement: Do you have at least 2 years of professional experience in marketing, advertising, communications, content creation, consumer product research and development, or promotion? Yes No 11 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. Required Question

Created: 2026-03-04