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Senior Manager, (Billing & Cash Management)

DHL Group - Weston, FL

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Job Description

DHL eCommerce Solutions Division Location: Weston, Florida, USA — Hybrid (must reliably commute) Why this role matters Join the DHL eCommerce Solutions Division, one of the world’s fastest growing and most innovative logistics networks. In this high‑impact leadership role, you will own the financial engine that powers our U.S. eCommerce operations. As our Senior Manager, Order‑to‑Cash (Billing & Cash Management), you’ll lead high‑volume, multi‑region billing and cash‑application operations, drive ERP and automation improvements (SAP preferred), and elevate the accuracy, speed, and compliance of the entire Order‑to‑Cash cycle. This is a high‑visibility role with enterprise‑level impact across Finance, Treasury, IT, and Commercial teams. What you’ll lead Team Leadership & Excellence Lead a team of 4–5 billing and cash‑application professionals. Set direction, coach for performance, and build a culture of accountability and continuous improvement. Billing Operations (High‑Volume, Multi‑Region) Own end‑to‑end billing cycles across multiple regions and customer segments. Ensure invoices align with contractual terms and duties and taxes requirements. Drive billing accuracy, timeliness, and documentation standards. Cash Management & Application Oversee daily cash positions and timely application of customer payments. Optimize cash flow through forecasting, reconciliation, and close partnership with Finance. Monitor KPIs such as DSO, billing accuracy, cash‑application timeliness, and reconciliation metrics. ERP, Automation & Continuous Improvement Serve as process owner for billing and cash workflows in the ERP (SAP preferred). Lead automation and reporting enhancements with IT and Finance. Standardize processes, strengthen controls, and implement scalable workflows. Compliance, Controls & Audit Readiness Maintain policy adherence, internal controls, and documentation. Ensure audit‑ready practices across all billing and cash‑management activities. Cross‑Functional Influence Partner with Finance, Commercial, IT, and other stakeholders to align KPIs, data, and process improvements. Must‑have qualifications Bachelor’s in Finance, Accounting, or related field. 7+ years in billing and cash management. 5+ years of people leadership. Strong ERP expertise (SAP preferred). Advanced Excel and strong analytical and communication skills. Experience with budgeting and forecasting. Understanding of duties and taxes within billing. Compensation & Benefits Base salary: $105,375 – $140,500 Bonus: 15% Hybrid flexibility and competitive benefits New role with strong growth and cross‑functional exposure Apply now Ready to lead a critical function with major enterprise impact? Apply today and help us strengthen the processes that keep our business moving at scale.

Created: 2026-03-04

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