Provider Partnership Liaison

Salary: $66,400.00 - $92,900.00 Annually Location : Richland County, SC Job Type: FTE - Full-Time Job Number: 179436 Agency: Department of Social Services Division: State Director Opening Date: 08/19/2025 Closing Date: Continuous Class Code:: AH45 Position Number:: 61091990 Normal Work Schedule:: Monday - Friday (8:30 - 5:00) Pay Grade: GEN11 Hiring Range - Min.: $66,400.00 Hiring Range - Max.: $92,900.00 Opening Date: 08/19/2025 EEO Statement: Equal Opportunity Employer Agency Specific Application Procedures:: All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated. Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions. Job ResponsibilitiesThe Provider Partnership Liaison is to enhance and sustain effective partnerships between SCDSS and contracted providers, not limited to but including Child Placing Agencies, group care providers, and community-based partners to strengthen service delivery, improve outcomes for children and families, and to promote enhanced alignment and streamlined communication between the Department and provider partners. This role will serve as a functional component of continuous quality improvement efforts by elevating adaptive and technical challenges experienced by providers to agency leadership. Meets with community-based providers, CPAs, and group care providers on a periodic and on-going basis to foster communication, build relationships, and address and technical or adaptive challenges related to operations, contracting, and other functions related to service provision. To include interfacing with other state agencies to help address needs of provider service provision. Collaborates with internal program staff and management to troubleshoot and resolve provider-related challenges, ensuring that issues are documented and follow-up actions are tracked. Solicits and provides constructive feedback to providers to improve service provision, ensure compliance with SCDSS requirements, and promote best practices. Tracks and elevates provider concerns, operational barriers, or systemic issues to the appropriate internal leadership or program area for timely resolution. Develops formal quarterly engagement reports outlining systemic barriers and strengths related to various contracts and services for children and families and works with program staff to develop recommendation for process improvement of identified challenges. To include documenting provider interactions, feedback and resolutions ensuring transparency and improved outcomes. Facilitates cross-program meetings, work groups, or forums that encourages open dialogue between providers and SCDSS to strengthen alignment of practice, service array, and provider partnership. Assists in the development and dissemination of guidance, tools, or training materials that support provider practice and service delivery. To include sharing state and federal policy changes that impact provider service delivery. Conducts quarterly provider visits and other provider engagements on an as needed basis. Performs other duties as assigned. Minimum and Additional Requirements A Bachelor's Degree and relevant program management experience. At least 3 years of experience in human services, social work, child welfare, provider relations, or a related field. Additional Comments This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers. Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments. If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer. The South Carolina Department of Social Services offers an exceptional benefits package that includes: Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave State Retirement Plan and Deferred Compensation Programs DIVISION: Office of Agency Transformation / Richland County Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01 Have you ever been terminated or forced to resign from any job? If yes, please explain. 02 I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above. Yes No 03 I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment. Yes No 04 If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214? Yes No 05 Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies. 06 How did you hear about this job opportunity? HR Recruiter DSS Employee DSS Internship Careers Website Indeed LinkedIn SCWORKS College/University Job Portal Social Media (Facebook, Instagram, etc.) Radio/TV/Billboard Other 07 If you selected "Other" or "DSS Employee" in the previous question, please list the source below. 08 Have you completed an internship with the SC Department of Social Services? Yes No 09 Which of the following best describes your highest level of completed education? High School Diploma or GED Associate Degree Bachelor's Degree Master's Degree Doctorate None of the above 10 Please provide the date of completion. 11 Do you have at least three (3) years of experience in human services, social work, child welfare, provider relations, or a related field? Yes No Required Question

Created: 2026-03-04