Senior HR Manager (Warehouse)

OVERVIEW Our Client is seeking a Senior HR Manager to serve as the senior onsite People leader for our Rancho Cucamonga operations. This role leads the local HR/Payroll function and partners closely with Operations and Executive leadership to strengthen workforce stability, improve manager effectiveness, and ensure consistent, compliant execution across employee relations, performance management, recruiting, training, and employee programs. The position supports a workforce that includes equipment sales, applications engineering, field service, warehouse, logistics, and operations employees. In addition to the California site, this role provides HR support across multiple U.S. states, including remote and field-based team members, requiring strong judgment, a practical understanding of multi-state employment compliance, and the ability to deliver a consistent employee experience across locations. Operations in San Jose also. This role also interfaces with the client's global parent organization, supporting cross-border reporting, documentation, and communication needs. Success in this position requires strong documentation skills, comfort with HR metrics and compliance reporting, and the ability to translate people data and operational issues into clear, executive-ready insights. Location: Rancho Cucamonga, CA (Onsite - not remote or hybrid) Department: Human Resources / People & Culture Reports to: Global HRBP (Director) Direct Reports: HR /Payroll Assistant Compensation Base Salary Range: $110,000 - $140,000 USD + Performance Bonus. Full compensation approximately $150,000 - $180,000 USD RESPONSIBILITIES HR Site Leadership & Business Partnership Serve as the primary HR leader for both warehouse sites supporting both hourly and salaried employees Partner with site leadership to improve workforce effectiveness, accountability, engagement, and retention Coach supervisors and managers on performance management, corrective action, attendance practices, and consistent documentation standards Lead HR team priorities and ensure timely execution of HR deliverables aligned to business needs People Management (Direct Reports) Provide leadership and daily direction for onsite HR/Payroll Set team goals, ensure high service levels, and drive continuous improvement in HR processes Build internal capability through coaching, clear expectations, and escalation support Employee Relations & Compliance (Senior-Level) Lead employee relations matters including performance counseling, investigations, workplace conflict resolution, corrective action, and separations Ensure HR practices comply with all applicable federal and California employment laws and align to company policy Partner with leadership on sensitive employee situations while ensuring professionalism, fairness, and risk reduction Workers' Compensation & Leave Administration Manage all aspects of Workers' Compensation: incident intake, documentation, coordination with medical providers and claims partners, return-to-work planning, modified duty coordination, and claims trend analysis Support management of leaves of absence and employee accommodation processes Benefits Oversight & Employee Support Provide onsite HR leadership oversight for employee benefit programs (medical, dental, vision, life/AD&D, disability, 401(k), voluntary benefits) Partner with corporate/shared services and benefits vendors on employee questions, enrollment support, benefit education, and leave/disability coordination Ensure benefit processes are communicated clearly across onsite and remote teams Recruiting Ensure consistent interview practices and selection standards Partner with recruiting team to strengthen time-to-fill, quality-of-hire, and early retention outcomes Training & Development Partnership Lead and support onboarding quality, compliance training, leadership enablement, and job training programs for warehouse roles Partner with site leaders to identify training gaps and improve supervisor capability Multi-State HR Support Provide HR partnership for remote employees across multiple U.S. states, including Sales and field-based roles Support multi-state compliance including onboarding, policy alignment, employee relations, and separation practices Multi-State Payroll Reporting, Analytics & Executive Communication Develop clear HR reporting: headcount, turnover, retention risk, time-to-fill, safety/Workers' Comp trends, employee relations themes Prepare executive-ready PowerPoint presentations and monthly/quarterly site updates Provide structured reporting supporting leadership visibility and global reporting needs QUALIFICATIONS8+ years progressive HR experience with strong Generalist depth 3+ years direct people management experience 3+ years multistate payroll experience 1-2 years recruiting experience (hands-on or leadership oversight) warehouse, industrial, or warehouse environment experience (required) Multi-state HR experience supporting employees across more than one U.S. state (required) Strong expertise in: employee relations and investigations, performance management, California HR compliance (wage & hour, policies, documentation), Workers' Compensation administration, benefits support and issue resolution Expert-level Excel skills (reporting, pivot tables, formulas, trend analysis) Expert-level PowerPoint skills (executive presentations, structured communication) Ability to work onsite with urgency and professionalism in a production environment PREFERRED QUALIFICATIONS Experience supporting field service workforces Experience partnering with global leadership or parent-company reporting expectations HR certification (PHR/SPHR or SHRM-CP/SCP) Spanish or Mandarin proficiency a plus Netsuite/ADP/SDP a plus CORE COMPETENCIES Strong judgment and discretion in high-sensitivity situations High accountability and hands-on leadership style Data-driven decision making and clear documentation Analytical Strong executive communication and stakeholder management Ability to balance employee support with business requirements Comfort partnering closely with Operations/Sales leaders in a fast-paced environment We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.

Created: 2026-03-04