Restoration Supervisor Crew Chief

Benefits:401(k)401(k) matchingCompetitive salaryDental insuranceHealth insurancePaid time offTraining & developmentVision insuranceAbout SERVPRO® Team FriermuthWe restore lives and property with urgency, care, and excellence—every time. Our ambition is to be the most trusted name in restoration, powered by a team that leads with heart and hustle. We serve people, bringing calm, clarity, and confidence when it matters most.Core Values· Heart & Hustle — Give your Best· Accountability — Own the Outcome· Alignment — One team. One mission - TEAMWORK WINS· Positivity — Here to Help· Integrity — Do What is RightAs a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.Job Description:As the front-line representative of the SERVPRO® brand, the Restoration Supervisor/Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.Benefits:Dental insurance- Available day 1Health insurance- Available day 1, with 5 different plans to select fromVision insurance- Available day 1401(k) after 1 year with 4% employer match6 paid holidays + 1 floating holiday throughout the calendar year after 90 daysPTOPaid sick leaveEmployee referral programCareer path planning and trainingEmployee recognition programsKey ResponsibilitiesCoordinate and perform production processes as scheduled and ensure quality controlManage the customer and client experience and overall customer satisfaction tracked with online reviewsCommunicate clear expectations to restoration technicians and supervise their activitiesDocument a detailed and accurate job file to support the services providedManage labor and consumable item usage on assigned projectsCommunicate with restoration project manager and office staff on project progress and issuesAdditional Responsibilities:Communicate and follow all OSHA guidelines for job safetyManage assets by protecting and using equipment and materials properlyCoach and train restoration techniciansPosition RequirementsValid driver’s licenseHigh school diploma/GED (preferred)Must be available to work a rotating on-call scheduleAt least 1 year of experience in commercial cleaning, restoration, or constructionIICRC certification a plus, not requiredSkills/Physical Demands/CompetenciesAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsAbility to successfully complete a Servpro required background check and drug test subject to applicable law.SERVPRO Team Friermuth supports and hires our military veterans and spouses!All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Created: 2026-03-04