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Live AV Service Professionals

Scott Brown Media Group - Washington, DC

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Job Description

Who We Are: SBMG is built around a simple philosophy: HEALTHY. We are a team of talented individuals selected for our passion and diverse pursuits, both professionally and personally. If you resonate with our values, we invite you to apply! SBMG Core Values: Diligence: We are committed to delivering the highest quality customer service and experiences while maintaining a strong work ethic and a sense of responsibility. Teamwork: We believe in working collaboratively to achieve goals, fostering trust and support among our team members. Integrity: We uphold strong values and principles, acting with honesty and honor in every interaction. Quality: We take pride in providing exceptional products and services that ensure customer satisfaction and promote growth. Passion: Our enthusiasm for delivering excellent service drives us to exceed expectations and create positive experiences. Personal Growth: We encourage continuous development in mental, physical, professional, and emotional wellbeing. Perks: We offer the following benefits to our employees: Health Insurance (Medical, Dental, Vision, Life Insurance) Three Weeks upfront of Paid Time Off Opportunities for Upward Mobility 401k benefits Monthly Commissions Area of Responsibilities: As a Live AV Professional, you will work closely with clients to create detailed project proposals, accurate quotes, and effectively install AV equipment. Your role will encompass lighting setups, troubleshooting, and equipment repair to ensure high-quality service. You will oversee the delivery of AV projects, operate equipment as necessary, and manage resource allocation and budgets. Additional responsibilities include conducting room audits, providing operation reports, completing software upgrades, and assisting with employee training. Qualifications and Skills: Meticulous attention to detail Experience in hospitality Ability to perform under pressure Good understanding of basic AV equipment, including lighting, sound, and projection Basic computer skills Adaptability to changing work demands Professional conduct and appearance Able to lift 50 lbs Positive attitude with enthusiasm and energy Team-oriented mindset Strong coordination and organizational skills Effective planning and time management abilities Essential Duties & Responsibilities: Your tasks will include: Representing SBMG with professionalism. Treating all guests, clients, and staff with kindness and respect. Performing all duties associated with the role of an SBMG AV technician. Supporting property and existing clients as necessary. Proactively ensuring high-quality service delivery while striving for continuous improvement. Setting up, operating, and dismantling all AV services offered by SBMG. Utilizing time effectively to learn equipment operations. Educating others on SBMG processes when needed. Participating in pre-conference meetings with clients. Managing the setup, calibration, and support for audio and display devices as needed for events. Providing immediate technical support and solutions during events. Maintaining organized storerooms and tracking inventory counts. Ensuring the exceptional service level synonymous with SBMG. Join us in delivering unmatched AV experiences and strive for exceptional service!

Created: 2026-03-04

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