Manager of Energy Operations

Join a team that prioritizes your talents and growth! Bring your skills to Ross, a leading off-price retail chain with over 2,200 stores, known for our success and growth. We continuously deliver high-quality brands and trendy merchandise at extraordinary savings while providing an exciting treasure hunt experience for our customers. As part of our team, you will benefit from: Success. Our team strives for excellence while learning and evolving. Career growth. We cultivate industry-leading talent; our growth is tied to yours. Teamwork. We collaborate to solve complex challenges and find effective solutions. Commitment to Diversity, Equity & Inclusion, and community engagement. We celebrate the diverse backgrounds and ideas of our employees and customers, as these differences strengthen us. We aspire to positively impact our community. Our corporate headquarters are located in Dublin, CA. We also have 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers across the country. With projected revenues of $20.4 billion in 2023, we are a Fortune 500 company dedicated to fostering an inclusive work environment, continuous learning, and development for our teams. GENERAL PURPOSE: As the Manager of Energy Operations, you will oversee a $120M utility process across all stores, reporting directly to the Director of Energy & Disposal. You will supervise a dedicated staff responsible for utility bill payments and the management of store Building Management Systems (BMS). Key tasks include managing external vendor deliverables and closely engaging with various internal and external stakeholders to support both new and existing locations. This role requires executing established procedures while identifying and implementing process improvements. You will be part of the Store Facilities team and will participate in after-hours emergency response on a rotating basis with other managers. ESSENTIAL FUNCTIONS: Oversee the performance of external partners involved in utility bill payments, energy management, and BMS system maintenance. Lead a team to deliver responsibilities promptly, professionally, and efficiently. Collaborate with both internal and external stakeholders, including utility companies, on utilities setup and planning while integrating external data into internal systems. Work closely on invoice processing, periodic expenses, and budget planning. Effectively handle service escalations from store teams and other stakeholders. Assist the Director and other departments in support of our company's sustainability goals and reporting needs. Ensure timely and cost-effective repairs of BMS-related equipment. Identify operational improvements and gain approval for innovative ideas. Provide meaningful periodic and ad hoc reports related to responsibilities. Maintain a strong awareness of the retail energy industry, including regulatory and conservation opportunities. Support the overall Store Facilities department and participate in special assignments and emergency response roles. COMPETENCIES: Building Effective Teams Developing Talent Collaboration Leading by Example Ensures Accountability & Execution Manages Conflict Business Acumen Plans, Aligns & Prioritizes QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: B.S. degree in business or a related field is preferred. A minimum of 5 years of experience in energy management or a related field. Proven experience in managing direct reports and interfacing with diverse stakeholders. Experience in multi-site energy management or facilities services. Strong analytical skills for complex issues and data presentation. Knowledge of energy management systems (EMS/BMS) and HVAC operations. Familiarity with work order management systems, preferably Service Channel. Proficient in Microsoft Office applications including Excel, Word, and PowerPoint. Excellent communication skills, both written and verbal. PHYSICAL REQUIREMENTS/ADA: This position requires the ability to work in an office environment, primarily on a computer, and entails sitting, standing, walking, hearing, talking on the phone, attending in-person meetings, typing, and handling paper/files. Regular attendance and punctuality are essential. The vision requirements include the ability to see information in print and/or electronically. This role mandates a regular in-office presence for team interactions, meetings, client support, mentoring, and collaboration, while also allowing for some remote work options. #LI-HYBRID SUPERVISORY RESPONSIBILITIES: Coordinator II Utilities DISCLAIMER: This job description summarizes the primary duties and responsibilities of the position and is not intended to be exhaustive. Content is subject to change at management's discretion. Ross is an equal employment opportunity employer. We hire and promote individuals based on their skills, abilities, and experiences. Our commitment to attract and nurture a strong, talented, and diverse workforce is unwavering. Ross complies with all applicable laws prohibiting discrimination.

Created: 2026-03-04