Medical Surgical Manager

Medical Surgical Manager (Job description) Assists the Chief Nursing Officer with patient care supervision, management activities, staff education and development, and upholds the standard of practice of a professional nurse in caring for infant through geriatric patients. Works in collaboration with interdisciplinary team members to ensure the highest quality of patient care. Essential Duties & Responsibilities: • Assists the Chief Nursing Officer with patient care supervision, management activities, and staff development. • Acts as the Chief Nursing Officer representative when the Chief Nursing Officer is absent. • Coordinates quality initiatives and process improvements. • Provides daily operational resource management including supplies and equipment, as well as rendering clinical expertise for unit staff and physicians for problem-solving on patients, processes, and family issues. • Demonstrates behavior appropriate for a professional role model. • Demonstrates leadership skills through involvement in unit activities. • Demonstrates positive interpersonal skills. • Provides for the delivery of patient care through the utilization of the nursing process. • Directs and guides patient / family teaching. • Directs and guides ancillary personnel while maintaining standards of professional nursing. • Assists in the orientation, skills development, and evaluation of nursing personnel. • Participates with the Chief Nursing Officer in the development and implementation of the philosophy and objectives for Nursing Services. • Responsible for the Clinical and Service area. Develops and monitors operational and capital budget. • Develops plans for staffing and programs of area. • Analyzes nursing services to improve quality of patient care and obtain maximum utilization of staff time and abilities. • Interviews applicants and makes recommendations for employment; follow progressive discipline program, and makes recommendations for interventions / terminations. • Develops and implements clinical, accreditation, and regulatory standards. • Serves as liaison between administrative / medical staff. • Promotes an awareness of patient's age, growth, cultural, and spiritual differences. • Facilitates unit meetings and shared governance / leadership efforts. • Manages the unit to ensure patient and employee satisfaction while promoting safety and retention. • Manages and oversees all operations and services performed by the Education Department and its staff. • Assist in developing education program and training for Medical-Surgical staff. • Designs, develops, presents and / or facilitates learning experiences to improve performance, increase specific skill levels and effectiveness of the staff and facilitates changes. • Plans and implements strategies and processes to maximize efficiency and meet objectives • Sets annual goals for the department and monitors progress of goal achievement through the LEM • Organizes the functions of the department and allocates use of available resources • Staffs department appropriately according to productivity standards • Recruits, hires, trains and develops staff • Monitors staff performance including goal setting and performance reviews • Establishes and maintain departmental controls • Formulates and enforces department policies and practices • Coordinates financial and budget activities for maximum operational efficiency • Facilitates the preparation and analysis of reports • Reviews various performance metrics (i.e., financial, HCAHPS, employee engagement survey) to monitor and measure results, productivity & goal progress • Responsible for the achievement of department productivity and quality goals • Engages in and implements the Journey to Excellence tactics for the department Education: Bachelor's degree in accredited school of Nursing Required. Certification/License: Registered Nurse in the State of Louisiana required. CPR required. ACLS and PALS preferred. Experience: 5 years leadership experience as a RN preferred. Additional Experience Preferred • Broad hospital clinical experience • Current knowledge of clinical practice. • Ability to operate and handle many kinds of complex equipment. • Ability to demonstrate clinical competence and maintain current knowledge in caring for adolescent through geriatric patients. • Ability to communicate effectively both verbally and in writing. • Knowledge of theory, principles, techniques, and practice of professional nursing; of scientific principles and nursing research; of preparation, administration, and actions of medications; of treatments and medical procedures; of counseling and teaching techniques; of medical equipment as it relates to patient care. • Provides Nurse Manager on call coverage on a rotating basis. • Proficient in the use of Word, Excel, PowerPoint, and MS Publisher.

Created: 2026-03-04