Fitness Service Associate

Description Summary: The Fitness Service Associate provides excellent customer service including monitoring the safety and cleanliness of all areas. Essential Functions: Provides excellent customer service and exhibits a positive work attitude. Greet and engage all members cordially and by name whenever possible. Remain visible and accessible to members and visitors while on duty to answer questions. Presents a professional appearance at all times including designated uniform attire, name tag and good grooming. Works collaboratively with FWR staff and management team to solve customer services issues. Continually monitor area for safety, cleanliness, and general maintenance needs. Cleans areas as required and wears proper protection when cleaning and handling food and providing first aid care. Reviews and understands information included in the Agency manual and FWR hiring packet. Knowledgeable of on daily, weekly and monthly programs and activities in order to answer customer questions in person and/or over the phone. Ensure that all service supplies and amenities are available and fully operational during work hours. Keep locker rooms clean and well stocked for member use. Ensure that towels are cleaned, folded, and are available to members on an ongoing basis. Confirm all persons entering FWR area or Club J locker rooms have the proper membership access cards. Attends meetings and special events as requested by supervisor. Complete other duties as assigned by supervisor. Qualifications: Strong interpersonal skills including patience, positive attitude and enthusiasm Current CPR/AED certification (training will be provided) Seeking staff for afternoon hours!!

Created: 2026-03-04