Commercial General Liability Claims Representative

Our client, an A-rated Insurance Carrier, is seeking to add a Commercial General Liability Claims Representative to their Phoenix, AZ team. This person would be responsible for directly handling moderate non-litigated Commercial General Liability claims including Slip and Falls, Premise Liability, Bodily Injury, Garagekeepers, and Inland Marine losses throughout the country. Responsibilities of this position include coverage analysis, investigation, evaluation, negotiation, and settlement of assigned claims. This person would have the ability to work remotely. Handle a pending of 90 - 110 Commercial General Liability files. Analyze coverage as it relates to the facts and allegations of the claim. Prepare Reservation of Rights and Declination of Coverage letters. Possess strong litigation management skills to aggressively manage litigation activities, budgets and claim outcomes while considering the overall impact to the customer and company. Perform coverage, liability, and damage analysis on all claim's assignments Investigate allegations and determine facts based on evidence and interviews Maintain a high level of communication internally with Claims Management team and externally with Insureds, claimants, attorneys, and brokers. Identify and pursue appropriate cost containment, loss mitigation and subrogation recovery opportunities. Requirements: 1 - 4+ years of Commercial General Liability and/or Commercial Auto Bodily Injury claims experience. Must have experience working directly for an Insurance Carrier. Must be experienced in reviewing and analyzing coverage. Must hold an active adjuster's license. Strong verbal and written communication skills, including the capability to write routine reports and correspondence, speak effectively before groups of customers or employees and handle litigations and negotiations. Bachelor's Degree strongly desired but not required. Salary/Benefits: $80,000 - $95,000+ annual base salary plus 10-20% bonus Ability to work remotely Extremely competitive Medical, Dental, Vision and Life plans Employer matching 401(k) plan Lucrative PTO plan Promotional opportunities very likely

Created: 2026-03-04