Service Writer - Retail (Starting at $20/hr) We're looking for a reliable, organized Service Writer to support our retail service department. You'll handle customer communication, write accurate work orders, and coordinate daily workflow with technicians and management. Responsibilities Evaluate incoming service requests and perform boat walkarounds Write clean, accurate work orders and invoices Communicate with customers and upsell additional services Assign and prioritize work for technicians Track, close, and file work orders and warranty claims Coordinate with operations teams and subcontractors Ensure proper boat storage and cleanliness before return Complete DOC Sheets and review parts availability Pay Starting at $20/hr, based on experience IND30