Executive Assistant to the President & CEO

JOB INFORMATION Job Title Executive Assistant to the President & CEO Reports To President & CEO SUMMARY This position is primarily responsible for providing, in a team environment, high level and confidential support and assistance to the President & CEO, including travel planning, expense report preparation and auditing, and calendar management. The nature of the position requires the ability to work closely and collaboratively with others, manage and prioritize multiple projects, and handle frequent priority changes. A high level of initiative, professionalism, discretion, judgment, and excellent team-enhancing and communication skills are essential. This is an exempt-level position. The person in this position works in close collaboration with the Executive Assistant & Governance Administrator and Senior Vice President, Executive Operations. MAJOR DUTIES AND RESPONSIBILITIES 1) Model for others our One Team behaviors and serve as a critical connector Success in this role involves an approach, set of behaviors and attitude including the following: Service mentality Humility Professionalism Integrity Discretion Good humor, especially under stress Pleasant disposition Willingness to help and problem solve Reliability Punctuality 2) Serve as an ambassador, not gatekeeper, for the CHA President & CEO through relationship building Establishes, maintains, and grows effective working relationships internally and externally and embodies behaviors that are an extension of the President & CEO. Build internal relationships with members of the Leadership Team and other key association team members Build external relationships with: CHA Board members' executive assistants Assistants of other hospital and health system CEOs Executive assistants at key health care and related organizations and within the executive and legislative branches in Sacramento and Washington, DC with whom the Office of the President interacts Executive assistants and CEOs at the Regional Associations Executive assistants and CEOs at other California hospital associations Manage the CHA President & CEO's member engagement strategy through meetings and calls Manage CHA team members' access to the organization's Golden1 Center tickets in a fair, equitable and discreet manner 3) Assist in making most efficient use of the CHA President & CEO's time, expressed through: Managing the President & CEO's calendar, including scheduling and confirming internal and external meetings and coordinating speaking engagements (including allocating time for reviewing materials and preparing for presentations). Managing the influx of information into the President and prioritizing urgent and important matters. Managing the tracking of items requiring the President's action, attention and follow up and supporting the President in completion of those tasks. Anticipating and assembling daily materials and information in advance of meetings and appointments, including meeting agendas and briefing documents, for the President. Arranging travel for the President, including booking flights, reserving accommodations and restaurants, and securing ground transportation, ensuring accuracy and completeness. Identifying inefficiencies, proposing improvements, and implementing administrative best practices. 4) Provide administrative support to the President & CEO Draft, proofread/edit, produce, and disseminate a variety of business documents, spreadsheets, and PowerPoint slides. Prepare and audit expense reports and code invoices for payment, as requested. Solicit, compile, and disseminate agendas, follow-up item trackers, and other materials for meetings. Accurately and proactively maintain the President's contact list. Open, sort, and process incoming mail, identifying items for urgency, action, review, or further delegation. Screen, flag, respond, and/or redirect emails and telephone calls for the President. Other duties/projects as assigned 5) Serve as part of an integrated team in the Office of the President including: Closely coordinate with, and serve as backup for, the Executive Assistant and Governance Administrator, who has responsibilities related to governance and executive operations support. Provide administrative support for the Senior Vice President, Executive Operations, including scheduling, travel arrangements, and expense reports. REQUIREMENTS High school graduate or equivalent; bachelor's degree preferred. Minimum of ten years of administrative support experience in a professional setting with at least five years as an executive-level assistant. Experience in a health care, legislative, or association environment preferred. Working knowledge of the legislative process preferred. Advanced-level proficiency with Microsoft Windows-based software including, but not limited to, Outlook, Word, Excel, PowerPoint, and SharePoint. Strong technical aptitude with the ability to learn, navigate, and master software and productivity platforms such as Zoom, Dynamics 365, and Adobe Acrobat. Able to plan and coordinate offsite retreats, events, and meetings. Must be consistently able to: Accurately compose and/or proofread documents and reports. Organize, plan, and work on multiple projects while meeting strict deadlines. Operate with speed, accuracy, and a mindset of service and problem-solving Complete a high volume of tasks with minimal guidance. Work in a fast-paced environment with shifting priorities and timelines. Demonstrate excellent initiative and time management skills. Maintain cooperative, collaborative, and effective interpersonal relationships with others. Develop and maintain familiarity with a variety of complex and changing issues. Follow directions and work efficiently with minimal supervision. Communicate professionally and effectively (in both written and verbal correspondence). Demonstrate a customer-focused, pleasant, and professional demeanor. Serve as a CHA/CAHHS team member and demonstrate effectiveness in doing so. Demonstrate a high level of professionalism, discretion, and integrity in managing confidential and sensitive information. Work long hours, when needed, and complete multi-dimensional activities. Travel overnight on an occasional basis. ONE TEAM CULTURE EXPECTATIONS Culture is everything, and we work hard at being a unified One Team. All team members must consistently demonstrate the following behaviors: We assume the Positive Intent of our team members first. No Hoarding Rule - We believe in open and transparent exchange of the information. We believe our relationships with each other are an important component of our success. We-ism - We operate with an associations-first mindset, which includes a strong commitment to our team members. All for One - We strive to be great and reliable team members for each other. We actively work to appreciate and value the contributions of all team members. We practice pausing to acknowledge and celebrate our significant successes. We are committed to straight and courteous communication between team members. No Beach Balls - We are committed to maintaining strong and trusting relationships. We actively work through issues before they become barriers. We have the necessary crucial conversations with each other. We believe that a respectful culture is the foundation of a safe, effective, and supportive environment for all. We believe in the importance of exploring innovative ideas and solutions that help solve problems, improve our effectiveness, and increase member value. To err is human. Mistakes are opportunities to learn and improve. We believe in the importance of a diverse and inclusive culture, where differences and similarities are valued equally, and team members listen without judgment to learn and grow from one another's strengths and perspectives. PHYSICAL REQUIREMENTS With or without reasonable accommodation(s), the essential functions of this position require certain physical and mental abilities. These abilities include, but are not limited to sitting, standing, walking, bending, stooping, pushing, pulling, lifting (up to 25 lbs.), typing, writing (in English), reading (English), speaking (English), seeing, hearing, driving, basic mathematical calculations, problem solving, reasoning, composition, and decision-making.

Created: 2026-03-04