Telephony/IVR Developer

6+ month with potential to Convert or Extend Remote - Must reside in US Qualifications/Skills Needed: -The developer needs to be an experienced IVR developer with AWS Connect experience. • The candidate should have experience building contact flows (both call and chat) in AWS Connect. • The developer's primary responsibilities are to analyze, design, implement and test customized software applications. • The developer will have a strong knowledge of software development and design and will have experience working to develop business- critical applications for contact centers. DUTIES -Participate in the design, development and delivery of solutions on IVR solution • Develop efficient and high-performance call flows • Create unit tests to maximize code coverage and cover end to end business scenarios • Support existing architecture and code • Documents call flows and design as needed Work with other teams to understand scope and design efficient solution • Collaborates within the Agile framework, fosters a team approach to software development and delivery • Ensure all code developed follows DevOps practices PREVIOUS JOB TITLES FOR THIS ROLE -IVR Engineer • Telecom Engineer • Telecom integrations engineer REQUIRED SKILLS -Node.JS -AWS Lambda and DynamoDB -Terraform PREFERRED SKILLS -Genesys Dialer -Amazon Connect -AWS SQS, firehose and Event Bridge Not eligible for Corp2Corp Candidates must be legally authorized to work in the US without sponsorship. The Timberline Group Phone: 636-209-5537 PO Box 565, Sullivan, Mo 63080 "Delivering quality solutions through quality people"

Created: 2026-03-04