Public Safety Ambassador

Position: Public Safety AmbassadorDepartment: Downtown EnvironmentReports to: Director, Safety and SecurityAbout UsCities are built by people. The creators of industry, makers of place. Visionaries—for what's next. At the Downtown Denver Partnership, we are building with vision.We believe the horizon of a great city is always growing, always improving. We believe our city is only as strong as the center. And we know that a thriving, strategic evolution only happens when every voice steps up to the mic. When access allows for unbridled opportunity.Whether we are talking about mobility and transportation or economic development, our organization focuses on fostering an impactful culture and business community that will support each and every citizen, giving us all a seat at the table.Building our center city, making our place.About the PositionAs one of our security professionals, you will play a crucial role in ensuring the best possible experience for the visitors, employees, and residents in downtown Denver. Serving as the face of downtown, your role will not only be to promote safety, but also to deter, observe, and report safety concerns. This position is a critical component to ensuring a vibrant and welcoming downtown environment.Additional information: This position is expected to spend time outdoors during all weather conditions on foot and also use of a bicycle as appropriate.This role is an unarmed position.Must be available to perform in at least one of two 10-hour shifts from 0600-Midnight. About the Job Be a uniformed, visible, dependable, and positive customer service representative of downtown DenverUtilize iPhone app technology (provided by DDP) for time reporting, incident reporting, and communicationPatrol the public and permitted areas of the Business Improvement DistrictInteract with patrons and visitors and provide wayfinding informationCommunicate with, and provide compassionate outreach to vulnerable populations working alongside Outreach Case WorkersEducate community on City ordinances and establish voluntary complianceAct as a liaison between businesses and the Business Improvement District to support safety effortsWork closely with law enforcement, security stakeholders, and business representatives Maintain high level of professionalism and present neat and well-kept appearance during all contacts throughout the shift About You A minimum education level of High School diploma or GED requiredAt least one year of security related experience requiredAt least one year of customer service experience requiredRequired current certification in: CPR/AED/Stop the Bleed; de-escalation; trauma informed care; and anti-bias training.Required to be certified and licensed with the City of Denver to be a security guardDemonstrates the ability to communicate effectively in English in both written and spoken formExperienced in conflict resolution, de-escalation, and customer service.Is a dedicated problem solverAvailable to perform in at least one of two shifts from 0600-Midnight What We Offer Expected hourly rate is $24Medical, Dental, and Vision InsurancePaid Time OffPaid HolidaysEmployer paid Life Insurance, Short-Term and Long-Term Disability401(k) Retirement PlanTransportation BenefitsPersonal and Professional Development Downtown Denver Partnership provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, Downtown Denver Partnership complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Downtown Denver Partnership will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.Downtown Denver Partnership expressly prohibits any form of workplace harassment based on race, color, religion, marital status, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Downtown Denver Partnership employees to perform their job duties may result in discipline up to and including discharge.

Created: 2026-03-04