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Senior Brand Engagement Representative

American Eagle Outfitters - Okemos, MI

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Job Description

As a part-time Senior Brand Engagement Representative, you will embody our brand every day! Your mission is to ensure that every guest who enters the store enjoys an exceptional shopping experience, leaving in a better mood than when they arrived. You are the face of our company and take pride in that role! Your passion for our products helps build lasting brand loyalty with each visitor. Above all, you represent our company values and bring your authentic self to work. Your Responsibilities: You love people! Use the AEO Selling Model to connect with guests, assisting them in finding exactly what they need with a 'friends first' attitude. You’re passionate about AE & Aerie products! Guests look to you for product knowledge and recommendations tailored to their preferences. You spread brand enthusiasm! Share the benefits of the AEO loyalty program and other brand channels to enhance our guest's experience. You can adapt! Your skills shine in various areas, whether it's the Salesfloor, Cash & Wrap, Fitting Room, or Stockroom. You are a proactive problem solver! Your primary goal is to enhance each guest's day, addressing concerns while adhering to company policies. You’re a collaborative team player! You consistently contribute to team efforts in achieving our goals. You exhibit integrity! You always act in accordance with AEO's policies and procedures. You'd Excel in This Role If: You enjoy interacting with people! You are energetic and can multitask effectively in a fast-paced environment. You are available to work during peak shopping times, including evenings, weekends, and holidays! You have a genuine love for AE and Aerie products. You have previous retail experience. Practice makes perfect! You are at least 18 years old. Why Our Brand Ambassadors Love Working Here: They engage with genuine people—becoming part of the #AEOFamily. They receive opportunities for professional development and skill acquisition, with a path for career advancement. They enjoy a 40% discount on products at both AE & Aerie year-round, along with additional seasonal discounts. They have the chance to participate in store contests for exciting prizes and free merchandise.

Created: 2026-03-04

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