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Appointment Scheduler

Refloor - Troy, MI

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Job Description

Appointment Scheduler Do you thrive on hitting goals, closing appointments, and earning what you're worth? If you're competitive, motivated, and energized by results, this is the role for you. At Refloor, your performance directly impacts your earnings and your career growth.  Why You'll Love Working Here  Competitive pay: $22-$26+/hour, plus performance incentives  High-impact work: Schedule and close in-home consultation appointments that drive sales  Supportive team environment: Structured training, ongoing coaching, and a results-focused culture  Opportunities to grow in a fast-expanding company  Job Summary  As an Appointment Scheduler, you'll connect with potential customers, schedule and close appointments, and help ensure our sales team meets its goals. You'll be the first point of contact, setting the tone for a professional and high-quality customer experience.  Responsibilities  Make outbound calls to follow up on warm leads and handle inbound inquiries  Schedule and close qualified appointments, maximizing show rates  Document call outcomes and appointment details in our CRM  Follow up strategically to increase booked appointments  Meet daily, weekly, and monthly performance goals  What We're Looking For  Competitive, results-driven, and motivated by performance-based earnings  Comfortable making a high volume of calls  Strong verbal communication; confident and persuasive on the phone  Tech-competent with CRM systems and multi-screen workflows  Coachable, adaptable, and thrives in a fast-paced environment  Prior call center, appointment setting, or inside sales experience is a plus  Weekend availability required  About Refloor  Refloor is on a mission to become America's #1 flooring company. We take pride in transforming homes and supporting our Team Members every step of the way.

Created: 2026-03-04

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