Indirect Lending Assistant

About the Organization PointBank has been an independent, locally-owned community bank serving Denton County, Texas since 1884 - over 135 years! Currently, we have nine branches conveniently located throughout Denton County. We, at PointBank, would like to invite you to use our banking services, as well as consider joining our team of dedicated employees! PointBank's mission is to make every customer feel like the only customer so they refer their family and friends. To accomplish this, we provide a fun and professional environment where employees are challenged to be the best version of themselves. Description POINTBANK INDIRECT LENDING ASSISTANT Promote, market, and facilitate the overall sale of products of the bank. Contribute to the bank's growth by the effective sale of bank services to new and existing customers with emphasis on courteous and professional service. REPORTING RELATIONSHIP AND SCOPE This position reports directly to the VP Director of Automotive Lending & SVP/Sr. Credit Officer. This position reports indirectly to the SVP/Sr. Lending Officer and the Chief Operating Officer/Chief Risk Officer. FLSA STATUS This position is classified as Non-Exempt under the FLSA. OVERVIEW The purpose of this position is to: Provide support to the VP Director of Automotive Lending in order to facilitate continued growth and maintain portfolio performance. Coordinate with loan operations and auto dealerships to follow up on missing documents needed to fund applications. In the absence or direction of the loan officer decision submitted applications in a timely manner. ESSENTIAL JOB FUNCTIONS Follow policies and procedures to facilitate processing for all non-real estate (commercial, construction, residential, etc), commercial equipment, and aircraft loans and complete all transactions in unison with loan officer; be a liaison between Loan Officer and Loan Operations. Facilitate processing and loan document preparation for all consumer and commercial non-real estate loans. Ensure that all required documentation is present in the loan request as contained in the consumer/commercial request checklist. Booking of consumer and commercial loans/make entries. Funding control-Verify exception approvals/entries prior to release of loan for booking. Prepare and give to the SVP/Sr. Credit Officer the booking checklist within 72 hours of booking. Ensure that necessary approval has been obtained and scanned with the loan file. Verify data input on new and renewed loans. Maintain a productive work flow and work as a member of a professional team. Scanning and verifying loan files and any other documentation, as needed, in imaging system. Set-up and monitor loan documentation exception tracking and clearing. Collateral maintenance; processing vehicle title registrations and filing UCC Financing Statements/Continuations. Quote and process loan payoffs. Maintain consumer credit disclosure mailings within regulations Make a welcome call with new customers within 7 days of their auto loan funding. Ensure the customer knows when and how to make their first payment. Verify customer insurance coverage meets our requirements. Make contact with customers as needed to ensure compliance. Decision applications from auto dealers in a timely manner. Interpret consumer credit reports to minimize risk. Strong communication skill on the phone or email/text are required. Ability to make sound business decisions, in a sometimes fast paced environment, to capture new business within established policy and follow SOP. Strong negotiation skills required. Including the ability to say no. Some evening and Saturday hours are required. Cross train in all areas of the department and rotate duties periodically. Train on new tasks as they are assigned to the department. Troubleshoot and provide assistance to employees/customers on any inquiries, customer service issues, disputes, etc. Attend all meetings and complete all training required to ensure regulatory compliance. Comply with all applicable Federal and State regulations and guidance associated with the performance of your job function. Comply with all applicable BSA/AML/OFAC policies and procedures associated with the performance of your job function, including participation in required training and identifications of suspicious activity. Perform other duties and assignments within the bank at Management's request; accept periodic cross-training, works in other branches if needed. EQUIPMENT USE, PHYSICAL & MENTAL DEMANDS, AND WORKING CONDITIONS Frequency: (R) Rarely 0-15%; (O) Occasionally (16-45%); (F) Frequently (46-100%) EQUIPMENT USE Telephones-F Copier/Fax Machine-F Computer-F Document Scanner-F PHYSICAL & MENTAL DEMANDS Light to Medium work-Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Stooping/Crouching-O Standing/Walking-F Sitting-F Pushing/Pulling/Lifting-O Fingering/Grasping-F Repetitive Motions-F Talking/Hearing-F Reading/Writing-F Close Visual Acuity-worker is required to perform such tasks as preparing and analyzing data and figures, transcribing, or viewing a computer terminal. Interpreting Data-F Problem Solving-F Making Decisions-O Organizing-F WORKING CONDITIONS Worker is subject to inside environmental conditions; protection from weather conditions but not necessarily from temperature changes-F Worker is subject to outside environmental conditions when traveling to branches/departments, bank events or required bank meetings and training sessions-O Worker is subject to local travel as required when traveling to branches/departments, bank events, or required bank meetings and training sessions-O The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Recruiter at 940-686-7087. PointBank is an Equal Opportunity Employer of minorities, women, veterans and disabled. Full-Time/Part-Time Full-Time Shift -not applicable- Location Lewisville Position RequirementsEOE Statement The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Recruiter at 940 686 7087. PointBank is an Equal Opportunity Employer of minorities, women, veterans, and disabled. This position is currently accepting applications.

Created: 2026-03-04