Alarm Service Technician

Securitas Technology Corporation, a division of Securitas AB, is seeking motivated and technically skilled individuals with experience in low voltage electronics, particularly in electronic security solutions. As the largest protective services provider in the world, we pride ourselves on delivering exceptional service and solutions that safeguard our clients' assets, people, and customers. As an Alarm Service Technician, you will play a crucial role in ensuring operational excellence for our security systems at client locations. This position focuses on addressing post-installation service requests, troubleshooting issues, and undertaking special project work as needed. Key Responsibilities: Respond promptly to trouble tickets to maintain system performance and application uptime. Work both independently and collaboratively to diagnose and resolve application and equipment issues. Execute preventative maintenance tasks to enhance system reliability and identify any potential faults. Perform routine configuration updates, including user permissions and system configurations. Document all system modifications meticulously via a digital change control tracking system. Create high-quality technical documentation for effective communication with both technical and non-technical stakeholders. Conduct comprehensive pre-deployment testing for all upgrades and significant modifications. Install software upgrades and significant modifications on-site. Minimum Qualifications: High School diploma or equivalent required. Familiarity with installing and troubleshooting low voltage equipment. In-depth knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems. Proficient in Microsoft Office applications. Strong written and verbal communication skills. Understanding of IP addressing and related equipment. Exceptional problem-solving and analytical abilities. Outstanding time management skills. Positive attitude and robust work ethic. Certifications in enterprise-grade CCTV and Access Control systems are advantageous. Benefits Offered: Highly competitive salary. Extensive training program with industry-leading certifications. Company vehicle and cell phone. Comprehensive medical, dental, vision, and life insurance. Company-paid short-term and long-term disability coverage. 401K plan with a 60% match on up to 6% of your salary. Generous paid vacation, holidays, and sick leave. Educational assistance programs. Promising growth opportunities within the company. Access to a wide range of employee discounts on travel, equipment, and more! Join a nationwide provider of security solutions committed to fostering a diverse workforce. We uphold the core values of Integrity, Vigilance, and Helpfulness, reflecting our commitment to our clients and communities.

Created: 2026-03-04