Customer Service Representative - State Farm Agent ...

Responsive recruiter Replies within 24 hours Benefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY:I opened my agency in 2006 after graduating from Central Washington University, spending many years as a corporate auditor, and gaining hands-on experience working for a State Farm agent. Today, our team includes six members, and we've built a reputation for strong relationships, trusted service, and deep community involvement. I've been married for 36 years and have four grown children, and my family's love for staying active and traveling has shaped the way I view balance, teamwork, and resilience. Giving back is an important part of our identity-we support local schools, food banks, small businesses, and I serve on the board for the Trauma Intervention Program. Our team enjoys bonus opportunities, regular celebrations, long holiday breaks, early closures on Fridays, and even special outings - this year, I'm taking our team to a spa and vineyard as a thank-you for their dedication. We also offer a 401k, health benefits, and licensing reimbursement. We're looking for someone who is a quick learner, adaptable, positive, responsible, coachable, and has a strong work ethic. For the right person, this is a place where you'll feel appreciated, supported, and part of something genuinely meaningful. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with LeAnn Dodge - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $45,000.00 - $65,000.00 per year Do you want a career and not just a job? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Come work with an energetic, fun team at LeAnn Dodge - State Farm Agent! About Our AgencyWe help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Battle Ground, WA. Our office is open Monday - Thursday, 9am-5pm & Friday 9am-3pm. I have been a State Farm agent since 2006. We currently have 5 team members at our agency. We have 40 years of combined insurance experience in our office. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Created: 2026-03-04