Child Advocate Day Shift Lead

Child Advocate II (Shift Supervisor)Isabel's House - Crisis Nursery of the Ozarks, Inc.Location: Springfield, MO Position Type: Non-Exempt | Shift Supervisor | Weekends May Be RequiredLead with compassion. Support children when they need it most.Isabel's House is seeking an experienced, dependable childcare professional to serve as Child Advocate II, a shift supervisor role within our Crisis Nursery. This position provides leadership and direct supervision to Child Advocates while ensuring a safe, nurturing, and well-run environment for children and families in crisis.The Child Advocate II plays a key role in maintaining the daily flow of the house, supporting staff, and modeling best practices in trauma-informed and developmentally appropriate care.What You'll DoAs a Child Advocate II, you will: Supervise and support Child Advocates during your designated shift Ensure licensing regulations and agency policies are followed at all times Assign staff duties, activities, and housekeeping responsibilities Maintain staffing coverage and child-to-staff ratios, including covering breaks and call-ins Organize and implement developmentally appropriate curriculum and activities Model and lead Conscious Discipline approaches with children Support children's individual needs and de-escalate challenging situations Make timely, sound decisions to ensure safety and security Complete and verify documentation and charting in collaboration with Social Services Director Train, coach, mentor, and orient new Child Advocates and volunteers Collaborate with the program administration on staffing, performance, and operations Conduct safety drills and assist with medication oversight and well-child exams Participate in leadership meetings, staff meetings, and performance evaluations What We're Looking ForRequired Qualifications: At least 21 years of age High school diploma or GED Minimum of two years of childcare experience Paid supervisory experience or demonstrated leadership ability Ability to pass all required background checks and screenings Ability to lift up to 50 pounds Preferred Qualifications: Associate's Degree in Child Development (CDA) Residential childcare experience Experience leading teams in a fast-paced, 24/7 care environment Internal Candidates: 90 days on the designated shift, be in good standing, and have no active disciplinary actions.Skills That Set You Apart Strong leadership and communication skills Sound judgment and ability to remain calm under pressure Team-oriented mindset with flexibility and initiative Trauma Informed Care Ability to mentor others and model professional behavior Commitment to child safety, confidentiality, and quality care Work Schedule & Conditions Shift-based role, weekends may be required Occasional additional hours to meet program needs Daily contact with children in a residential care settingWhy Isabel's House?Isabel's House is dedicated to providing immediate safety and compassionate care to children and families in crisis. As a Child Advocate II, you'll be part of a mission-driven team that values leadership, collaboration, and the power of stable, nurturing relationships.Background Check Required

Created: 2026-03-04