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Pizza Shift Supervisor

BBQ Holdings - Grand Rapids, MI

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Job Description

Join Our Team at Papa Murphy's! At Papa Murphy's, we take pride in making delicious pizzas from scratch with the freshest ingredients. With over 1,300 locations nationwide, we're not just about great pizza – we're about creating a great work atmosphere. If you have a passion for pizza and a knack for leadership, this role might be perfect for you! Position Overview: As a Pizza Shift Supervisor, you'll play a vital role in our commitment to quality and service while leading a team to ensure our store runs smoothly. Your responsibilities will include: Mastering all aspects of the Crew Member position. Motivating and supporting the team to perform at their best. Preparing the store for daily business and ensuring everything is ready to go. Upholding excellent customer service, product quality, and safety standards. Managing cash handling, schedules, and operational paperwork effectively. Resolving guest complaints and team member issues in a friendly manner. Training and mentoring team members for growth and success. Stepping up to manage the store independently as needed. What We Offer: A chance to work in your local community. No late hours, ovens, grease traps, or public restrooms. A wonderful team to work alongside. Opportunity to earn extra income through tips! Delicious pizza perks! Education and tuition assistance programs. Your Qualifications: Strong communication and basic math skills. Exceptional customer service abilities. Capability to manage emotional or difficult situations with grace. Basic computer skills, including MS Word, Excel, Outlook, and POS systems. Understanding of store financials, including P&Ls and food costs. Foundation of Your Career: A genuine desire to be a team player and lead with positivity. At least six months of experience in a quick service restaurant (QSR) or similar role. A talent for building positive relationships with team members and guests. Knowledge of food safety practices. Physical Requirements: Ability to stand and walk regularly; use hands to handle or feel; reach with hands and arms. Occasional bending, stooping, kneeling, or crouching. Capable of performing cleaning duties such as wiping tables and equipment, sweeping, and mopping. Able to lift and/or move up to 30 pounds. Maintaining punctual and regular attendance is essential. Please Note: This job description serves as a summary of duties and responsibilities and may evolve over time. Employees may be asked to perform tasks beyond those specifically listed here. Papa Murphy's is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Created: 2026-03-04

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