Business System Analyst

Responsibilities: Manage daily operations of the ERP system, including configuration, upgrades, troubleshooting, and performance monitoring. Configure, maintain, and support DelmiaWorks IQMS modules across manufacturing, accounting, costing, job costing, and supply chain. Partner with departments to align ERP functionality with evolving business needs and cross-train to support all IQMS applications. Lead ERP implementation, customization, and integration with other business applications across multiple sites. Coordinate with IT and vendors to deploy new modules, support EDI onboarding for customers and vendors, and ensure seamless rollouts. Respond to user issues with urgency; gather requirements, analyze workflows, and identify ERP- driven solutions to enhance efficiency. Ensure accuracy, security, and integrity of ERP data, while supporting data models, testing scenarios, and change management initiatives. Develop, maintain, and troubleshoot dashboards and reports using SQL, Crystal Reports, Excel, and BI tools (Power BI preferred). Prepare documents for projects including functional/technical specifications, process documentation, issue logs, and summaries. Provide user training, refresher courses, and ongoing support to improve ERP adoption and system utilization. Lead ERP related projects, including scope, budge, schedules, and risk management, while communicating status to leadership. Collaborate across departments to deliver technology solutions that improve operations and support decision making. Requirements MUST HAVE: IQMS (ERP) Experience Bachelors Degree in Information Technology, Business or related field Manage daily operations of the ERP system, including configuration, upgrades, troubleshooting, and performance monitoring. 3+ years of ERP system experience (DelmiaWorks IQMS strongly preferred). 3+ years of business analysis and project management experience. Strong understanding of manufacturing operations, workflows, and process flows. Knowledge of IQMS modules including Manufacturing, Accounting and Costing. Proficiency in SQL, Crystal Reports, Excel, and reporting/BI tools Demonstrated experience in ERP implementations, software deployment, testing, and troubleshooting. Willingness to travel as needed to support multiple facilities.

Created: 2026-03-04