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Commercial Loan Product Manager

Charlotte Staffing - Charlotte, NC

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Job Description

Loan Product Manager The loan product manager is responsible for end-to-end management of the bank's loan product portfolio, ensuring alignment with corporate strategies and objectives. This strategic role leads the development, implementation, ongoing enhancement, and performance analysis of loan products and related systems, focusing on driving growth, maximizing client satisfaction, and maintaining operational excellence. The manager collaborates extensively across teams and participates in merger-related activities including mapping, conversion, staff enablement, and client communications. Key responsibilities include: Leading the ideation, design, and launch of new loan products or existing loan product enhancements, ensuring competitiveness and compliance with market, regulatory, and internal standards. Partnering with marketing and sales to develop positioning, value propositions, and go-to-market strategies. Overseeing the full lifecycle of loan products, including market trends, internal performance, risk assessment, pricing, profitability, operational setup, and ongoing review. Serving as subject matter expert on product-focused initiatives and cross-functional projects impacting platforms, processes, or systems. Facilitating coordination with operations, legal, compliance, credit, information technology, risk, training, and other teams to deliver product solutions that meet bank and client needs. Participating in merger and acquisition activities, including mapping and aligning loan products, driving operational conversions, training associates, and supporting change communications for clients. Developing and delivering training to associates on product features, benefits, updates, and sales campaigns. Responding to ad-hoc requests, investigations, and resolving service or quality issues related to loan products. Required qualifications include: Bachelor's degree from a four-year college or university, or a combination of education and relevant experience. 3-5 years of experience in loan product management, banking, or a similar financial services role. Strong understanding of product management, lending operations, banking technology, process optimization, and regulatory considerations. Demonstrated track record of managing complex projects and cross-functional teams. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); experience with reporting/dashboarding tools (e.g., Tableau, Power BI) is a plus. First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. The company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Benefit highlights include: Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match Equal opportunity employer/protected veterans/individuals with disabilities.

Created: 2026-03-04

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