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Procurement Rep IV (On-site)

Hepco - Charlotte, NC

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Job Description

We are seeking a Procurement Representative IV to support a leading organization in a fast-paced procurement environment. This role is ideal for a highly organized professional who excels at managing a high volume of inquiries with professionalism and efficiency. The candidate will be responsible for efficiently managing and resolving a high volume of helpdesk inquiries via email and phone. Process and respond to helpdesk emails and phone calls in a timely and professional manner Troubleshoot and respond to suppliers with solutions to their inquiries Manage and maintain accurate records of helpdesk interactions Provide exceptional customer service and ensure a positive experience for all users Prioritize tasks effectively while managing multiple responsibilities Skills Required Strong communication and interpersonal skills Basic technical knowledge and problem-solving skills Ability to work independently in a fast-paced environment Excellent organizational and time management skills Previous experience with the Ivalua Source-to-Pay platform 3 years of experience with a High School Diploma or 1 year of experience with an Associate’s Degree Skills Preferred Experience supporting procurement or supplier-facing systems Experience in a procurement or supply chain environment Benefits: Health Insurance 401k Pay Range: $30.00 - $34.00 per hour (Depending on experience and qualifications) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.aa415a4b-8b21-40fc-a65c-70d2b25ca29a

Created: 2026-03-04

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