A company is looking for a Senior Product Administrator to provide customer support for the Mortgage Servicing platform and manage various initiatives.
Key Responsibilities Maintain lifecycle documentation for core products and coordinate helpdesk support Develop Key Performance Metrics and manage product functionality and integration Provide documentation, product life-cycle management, and technical support for vendor products Required Qualifications High school diploma or GED required; Associate's degree preferred Two to four years of related experience and/or training required Two years of residential loan servicing experience preferred Basic understanding of systems development lifecycle methodologies Working knowledge of Microsoft Office and mortgage loan servicing systems